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Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Ouch.
Its repairable but its an expensive repair as entire screen + digitizer assembly needs to be replaced.
Parts are available: http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
You might want to ask local Samsung repair centre for paid repair quote. Might be very close to the cost of part and might make better sense to get it done through Samsung directly.
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
bala_gamer said:
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
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no cases available locally in canada and my case still hasnt arrived yet go figure ...
karkid said:
no cases available locally in canada and my case still hasnt arrived yet go figure ...
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Really sad... its really expensive repair. I feel for you but there is no easy way out of this.
You've got a sexy wallpaper out there... mind sharing?
Sent from my GT-I9300 using Tapatalk 2
cracked SGS3 screen
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
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No, you have to replace the screen... there's a video on youtube how to dismantle SGS3.
Or, you could probably still get $400 for it on eBay. (If you're not the type who attempts to repair things on your own...)
Man I feel for you. I dropped my phone yesterday, it landed on it's face and has marks on the screen. The first thing I done was phone my insurance company and swap the details from my old s2 to this one .. I know I will do it again .
Sent from my GT-I9300 using Tapatalk 2
you didnt mention if the sreen was funtional, is it?
id just keep it if it was still functiional. it looks weird when off but barely noticeable in the pics.
just another opinion. of course if its non functioning that option isnt there lol
Damn s3 so breakable. I remember when i had s2 and note, it felt from my hands a lot of times and no scratches or broken display
I got a Squaretrade warranty for mine -- $69 for a year and covers accidental damage. (Doesn't cover loss or theft though...). They also charge a 99 dollar deductible, but that's still better than the almost $700 I paid for it to begin with.
A quick reminder, buying insurance on something after damaging it, then using the insurance to repair it *is* fraud, which is illegal, don't get us in trouble m'kay!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
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the important question is who is the lovely lady?
SGS2 & SGS3 screen
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
looks like i'll be buying a case for mine seeing all these posts about screen breakage. but until I find the right case, at least i have 90 days of lost & damage protection from Amex!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
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Click to collapse
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Screen damage is not the end of the world.......i have been looking at tear downs for the SGS3 and they are pretty basic, even replacing the screen ( which will prob end up costing where abouts of 249 dollars) but that over trashing a new device. i have dropped my sgs3 3 times in the last week and the silver bumper looks Hella Ratty, but my screen is perfect.
i am going to buy a replacement screen as the housing and the screen are joined together, or else i would really need to do some heat gun and gental pulling of the screen to get it out of the housing. but its not hard yall.
if your screen is cracked and you dont have warranty, maybe a screen is the way to go. all you need is small screw driver and a flat metal/plastic peice to pull of the board connections.
Nece228 said:
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
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Posts like these are what starts it all. Do not come in trolling this section.
---Jay--- From the Nexus
kicker1925 said:
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
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are you serious? with gorilla glass or gorilla glass 2, theres always the risk of cracking the screen when it falls on a hard surface. you cant be serious that thats the reason why your sticking with your s2
Go to a mobile phone repair shop.
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
simon2k10 said:
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
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So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
nellycruzz said:
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
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ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
simon2k10 said:
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
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Well u cannot lie and say that u have all these issues especially when u clearly don't and only want a new one cuz of your screen. Its called a screen protector and a otter box. That's your own fault and if u lied to them about issues they will try to duplicate the issues and will only attempt to fix anything they may see. Quite pathetic to lie to get a new one cuz u weren't prepared for your adventure .
Sent from my SAMSUNG-SGH-I717 using xda premium
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
akafred said:
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
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Ditto that. A Zagg screen should fill in the scratches and make them almost invisible and prevent further scratches. Also, comes with a lifetime warranty.
I've dealt with Samsung warranty over charging port/cable issues and they sent me a new device rather than a refurb. I retained my own S-Pen, Battery, and sim card. You can send them your phone for whatever reason you want, but once they get it and realize that you just wanted a new device cause you scratched your screen they will most likely charge you for the device.
I agree that you've really got to look at yourself as the cause of the problem. You could have gotten a quality screen protector for minimal cash, and if you can afford the phone and service you can afford to protect it.
Why even take your phone camping? You should never take a phone like the Note camping with you. Keep a backup flip phone and slide your sim in while your camping. People camp to get away from the world not to bring it with them. Also if your gonna cheat Samsung cause you made a mistake and messed your screen up, you will probably never learn your lesson. Buy another Note or deal with your mistake after all Samsung did nothing wrong. Its your fault not theirs. Not only is it lame and dishonest its a crime to scam for free property. Scratched phones are not covered with warranty, but real malfuntions are so I guess your outta luck.
Front Apoita
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
simon2k10 said:
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
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Just because it's gorilla glass doesn't change the fact that you're careless. I don't use a screen protector either, but then again my note always has a dedicated pocket. Gorilla glass isn't diamond, if something has a higher hardness rating, it will scratch the screen. Plain and simple. Pay for the repair or get a screen protector to fill the scratches in. It's your fault. Samsung will replace phones for manufacturers defects, but the screen scratches will take precedence over the other issues, as those aren't manufacturers defects. Take it as a lesson learned, you pay for expensive ****, so take care of it like it's expensive ****.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Gorilla glass is very weak. The only screens I have scratched or broke were gorilla glass.
For $200 Samsung will replace your front glass, LCD, and digitizer. It is one unit. They will fix your other issues for free by flashing a basic stock rom and recovery, then see if you have bad hardware. It will take ten days. Call them.
I posted this in the Sprint GS3 area to but I just really need an answer to this.
So my friend dropped her phone in the rain (go ahead and gasp, I know I did) and cracked the screen. luckily there was no water damage to the phone but she now has a spider web screck going across the screen. I looked on ebay and see plenty of replacement screens but no where does it mention the digitizer. every sammy I've owned since the og GS has had the digitizer and screen connected. can anyone verify if this is the same or has sammy changed their ways?
Yes they are all in one piece, roughly 200-300 dollars to buy.
Sent from my GT-I9300 using xda premium
Need help
i just dropped from my bed my Galaxy and the ultra mighty gorila glass cracked but the touch and the screen are fine, no leaks or whatever, i just need to know what i have to buy to fix this mess
i found the digitizer LCD Display and Touch Screen not included that cost $18 dollars
or the full lcd touch combo that cost $239 dollars
as i said the touch is 100% working and the lcd doesnt have any leaks
i have searched similar topics but the other cases have broke lcd
thanx in advance :good:
Just found this video, i think im going to buy only the glass, the other solution is to expensive with 239 dollars i can get a new s3 with my mobile plan
So sorry for your phone man. I guess since the touch still works you will only need the front glass. To be honest i'm looking forward to see the answer of your question, since i never understood properly how the digitizer and the front glass work. Always thought they were the same.
Seeing images like of your phone is the reason why i bought my UAG case.
Sent from my Nexus 7 using xda premium
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
ASavva said:
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
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really? the fact is for the price of the lcd and touchscreen combo i can get a new s3 on my phone plan but got to sign a 1 year contract, in fact i was waiting to buy an iphone 5 with my phone contract on december when they start to sell it here in colombia
tntgdh said:
So sorry for your phone man. I guess since the touch still works you will only need the front glass. To be honest i'm looking forward to see the answer of your question, since i never understood properly how the digitizer and the front glass work. Always thought they were the same.
Seeing images like of your phone is the reason why i bought my UAG case.
Sent from my Nexus 7 using xda premium
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i thought the same, but then i saw the youtube videos replacing only the glass is 24 vs 239 dollars, i think i order 2 glasses just in case, and be ultra patient with the procedure
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
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i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
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They are big, too big for a phone I've decided and they like to slip out of pockets and what not. I've decided I'm going smaller next time.
farik said:
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
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u walk like superman dude
:silly:
Z3US911 said:
u walk like superman dude
:silly:
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nah, P800 was an old phone, at that time the glass was more delicate, at that time i was working on backstage production, and you got to run sometimes, but you know i use to own a samsung vibrant and i did drop that phone a lot also handle a lot of stress, the glass never broke, i loved that phone
farik said:
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
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The newer supposed "thinner and stronger" Gorilla Glass thst is on S3 is nowhere near as scratch and crack resistant as the thicker original on phones like the OG Epic. This one can get those hairline scratches much easier thsn the original. Dont try the key scratch test on the S3. I will say this though, i have 2 i9300s. One new in box and the one i use has the back cover with the white flap that covers the screen. I dropped it 2x from 4 feet on concrete and only a slight scuff on the silver side bezel
kitch9 said:
They are big, too big for a phone I've decided and they like to slip out of pockets and what not. I've decided I'm going smaller next time.
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Sent from my GT-I9300 using Xparent SkyBlue Tapatalk 2
farik said:
really? the fact is for the price of the lcd and touchscreen combo i can get a new s3 on my phone plan but got to sign a 1 year contract, in fact i was waiting to buy an iphone 5 with my phone contract on december when they start to sell it here in colombia
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Yeah I know what you mean. If that's the case and you can hold off for another few weeks, let's see what Google releases. Could be worth the wait as it might be an upgrade compared to the GS3.
Sent from my GT-I9300T using xda premium
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
It's the design of the gs3! The glass not only stands above the frame it's curved at the edges
Sent from my GT-I9300 using xda premium
Guys, for real, why does everyone think that gorilla glass is crack resistant? I mean, than bigger a screen gets than easier it can break, this is physics...
Gorilla glass more about to be scratch-resistant.
and in the case of OP I would buy a new screen and then be more careful with my phone. I just got a cheap silicon case and it protects my phone from everything without needing a screen protector.
ASavva said:
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
I'd buy the digitizer for $18, worst case LCD breaks whilst separating and you'll need to buy the complete unit. Best case you fix it and save yourself $225 on complete unit.
Sent from my GT-I9300 using Tapatalk 2
From my personal experience, i'd say you'd better buy the complete unit with the glass, the digitalizer and lcd pre-assembled on the frame. I've bougth a 2 week old GT-i9300 from a friend who had dropped it and had also the problem with the sim card blocked inside and just broke the sim card reader to take it out... As i said, i've managed to have it at a really good price and bought the lcd unit (samsung original on e-bay) and believe me, you will save yourself a lot of work as the gorilla glas is glued to the digitalizer witch is also part of the oled screen, witch makes it almost impossible to take the gorilla glass without breaking the rest, or, even if you manage to get it out, you'll never glue it again without any air trapped between the two... just look on ebay, i found mine for 163€.
I have the same problem as the OP. Dropped my SGS III couple of days ago and screen cracked though I still have 100% touch screen functionality. I am planning to get it fixed though have to say that incident has made me lose confidence in the sgs3. My sgs2 was such a solid piece of abuse taker. Over one year of use and dropping on concrete and worse on a number of occasion all without a scratch. Right now I am considering the HTC One X maybe it's using the old guerilla glass which seems more durable.
Sent from my GT-I9300 using xda app-developers app
Op, were you with a case or was the phone naked when you dropped it?
Badelhas said:
Op, were you with a case or was the phone naked when you dropped it?
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Case though not as ot of the Armor variations.. Might want to also add that the galaxy s2 used naked for all of a year. The latter device puts guerilla in guerrilla glass
Sent from my GT-I9300 using xda app-developers app
Just real depressed and needed it off my chest. It feel from my hoodie pocket and both the left corners have minute cracks and dents. Functions fine but I'm thinking of selling it cause apparently Verizon said I didn't get insurance on it even I have on every past 6 androids I owned.
Just wanted to vent. Thanks guys....matter of fact if anyone knows anyway to finagel up something help a broke brother out!
sent from my VZW Tweaked a.k.a VZE Un****witable beast
ahjee said:
Just real depressed and needed it off my chest. It feel from my hoodie pocket and both the left corners have minute cracks and dents. Functions fine but I'm thinking of selling it cause apparently Verizon said I didn't get insurance on it even I have on every past 6 androids I owned.
Just wanted to vent. Thanks guys....matter of fact if anyone knows anyway to finagel up something help a broke brother out!
sent from my VZW Tweaked a.k.a VZE Un****witable beast
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Oh yuck! I am soooo paranoid I am going to break mine, I just got it tonight and the protector is coming in the mail. I might leave it at home and just keep using the Droid 4 in the mean time until it comes in.
Have you seen if there are any "phone fix it" shops that can replace the glass that is cracked? (I am assuming it is the glass that is cracked and not the screen itself, right?) My coworker dropped his Rezound and shattered the glass and got it replaced for a little over $100. Granted, the Rezound is a smaller phone, but it might not be much more. It will be cheaper than a new phone, that's for sure. Also, my IT manager just cracked his GS3 and replaced the glass himself with a heatgun and only spent $27 for the new glass and the tools needed, if you think you can do it yourself.
Unfortunately, I cracked mine as well. Landed face flat on a concrete floor as I was pulling it out. I didn't have my case on like a moron, so it's my own fault. Because I don't have insurance I was planning on calling Samsung to see how much the repair would cost, but I'm worried about the price because of the Wacom digitizer. It'd also make repair from local shops harder to do. What do you guys think?
I just contacted Samsung for a friend a couple weeks ago and the screen repair with parts and labor was just over 190 bucks. You can get a quote using the Samsung online chat, just have your emei number ready because they use that to generate the quote.
Edit: He already got his phone back and it appears they just gave him a new one. I think he was only without it like 10 days or so.
I know how you feel. Mine fell out of my purse when I got out of the car. I had on a wallet style case that leaves the top and bottom exposed. It flew open when it dropped. The chrome ring has a huge ding and screen crack on the bottom right. Everything works fine. It's just painful emotionally.
Here's what I found. Radio Shack can repair them. It has to be sent out. $70.00 to $90.00 for the glass, the chrome would be a little extra. Takes a couple weeks. They offer a lifetime warranty against defects (not droppage).
Another local cell phone company can do it on site. You pay a deposit, they order the parts and get them within 2 days, $290.00.
I didn't check with Samsung, but from this thread, it looks like it's worth checking with them also.
Sent from my SCH-I605 using Tapatalk 2
Corki2 said:
I know how you feel. Mine fell out of my purse when I got out of the car. I had on a wallet style case that leaves the top and bottom exposed. It flew open when it dropped. The chrome ring has a huge ding and screen crack on the bottom right. Everything works fine. It's just painful emotionally.
Here's what I found. Radio Shack can repair them. It has to be sent out. $70.00 to $90.00 for the glass, the chrome would be a little extra. Takes a couple weeks. They offer a lifetime warranty against defects (not droppage).
Another local cell phone company can do it on site. You pay a deposit, they order the parts and get them within 2 days, $290.00.
I didn't check with Samsung, but from this thread, it looks like it's worth checking with them also.
Sent from my SCH-I605 using Tapatalk 2
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i have the same style case and mine flung open and left it all exposed, i basically have the same style damage as you.
Thanks everyone for your insight! helps a lot. i will go to radio shack or check out samsung shortly!
Just get on eBay you can get the glass and digitizer for around $200. Then its easy to fix from there. Also I suggest an urban armor gear case, I dropped mine from about chest level it bounced and landed face down I thought for sure it broke. Picked it up the case has a few scuffs but the phone is perfect plus this case isn't as bulky as otter box.
Sent from my SCH-I605 using xda premium
ahjee said:
Just real depressed and needed it off my chest. It feel from my hoodie pocket and both the left corners have minute cracks and dents. Functions fine but I'm thinking of selling it cause apparently Verizon said I didn't get insurance on it even I have on every past 6 androids I owned.
Just wanted to vent. Thanks guys....matter of fact if anyone knows anyway to finagel up something help a broke brother out!
sent from my VZW Tweaked a.k.a VZE Un****witable beast
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Click to collapse
If you have always carried insurance with verizon, i would ask to speak with a supervisor. I have had insurance with vzw since the blackberry days. When i purchased a thunderbolt off contract a couple of years ago, i activated it in the store and the rep took my insurance off my line. A few months later the phone fell and broke. I was told i did not have insurance and i made mention that i have always carried insurance. The end result was they added insurance back on my line and vzw sent me a replacement phone.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
derekdjodrey said:
Just get on eBay you can get the glass and digitizer for around $200. Then its easy to fix from there. Also I suggest an urban armor gear case, I dropped mine from about chest level it bounced and landed face down I thought for sure it broke. Picked it up the case has a few scuffs but the phone is perfect plus this case isn't as bulky as otter box.
Sent from my SCH-I605 using xda premium
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Click to collapse
Does this repair fix the chrome ring?
Sent from my SCH-I605 using Tapatalk 2
So I talked to the store where I purchased my note and they told me insured! Hollllaa. Thanks guys
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ahjee said:
So I talked to the store where I purchased my note and they told me insured! Hollllaa. Thanks guys
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Nice! Glad you got a nice easy solution.
Edit: Most definitely the cheapest one too!