Well I got a dud! - Nexus 10 General

I received my N10 today, unfortunately my copy wouldn't make a stable wireless connection, it would connect, drop, reconnect repeatedly. After a while the WiFi would quit working altogether requiring the tablet be powered off. Google had me try a few things but ultimately decided I needed a replacement.
FML

Wtf don't tell me the sanei n10 quad core I just bought that tablet ....and everyone decided to ***** about it right after I bought it dude that sucks I feel for you brother hope your tablet magically gets fixed by elves tonight
Sent from my NexusHD2 using xda app-developers app

Damn it. That's what I'm afraid of.
Sent from my DROID RAZR HD using xda premium

just get a replacement. why so big deal lol. Meanwhile, you can play with your defected one while waiting for your replacement. I say test it away haha

rookiegenius said:
just get a replacement. why so big deal lol. Meanwhile, you can play with your defected one while waiting for your replacement. I say test it away haha
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There isn't much to do without an internet connection, GApps want to setup a Google account before they do anything. I did play with the photo sphere, that is pretty cool.
I have to say that I like the look and feel of the N10 more than I thought I would. The promotional pictures made it look curvier than it really is. The sides and bottom have a slight curve, maybe a couple of mm, so it technically isn't a rectangle with rounded corners (suck it Apple). I like the speakers on the front, sound is one of the gripes I have with my GTab 10.1
I looks like the replacement will arrive on the 21st, so hopefully I'll have something to play with over the long holiday.

ElSteverino said:
I received my N10 today, unfortunately my copy wouldn't make a stable wireless connection, it would connect, drop, reconnect repeatedly. After a while the WiFi would quit working altogether requiring the tablet be powered off. Google had me try a few things but ultimately decided I needed a replacement.
FML
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This sounds exactly like a certain Android-related issue with certain WiFi routers. If you experience such an issue, I would first suggest trying to use a static IP on your N10. If it's the same issue that I'm thinking of; setting a static IP should fix it.
Another fix is to set the DHCP lease time to something (some routers have it at forever, which could be bad). I had a similar case back with my SGT7 and a Belkin router (Belkin routers are pretty well known to have the DHCP lease at forever)

Mine has dust in the display so Google is shipping one out on Tuesday. I really hope I don't get another defective unit.

I was having a similar WiFi connectivity issue and nearly drove myself crazy trying to solve it. After reading this thread, I went into my router's setup (I have a Belkin, by the way), and refreshed the list of devices that are connected to it. Since doing this, my Nexus 10's WiFi has been working like a charm.

Belkin is crap. No wonder it has issues.

Update: 20-Nov-2012
The replacement came today and all is well, no network problems. It took me about 10 minutes to get setup and configured. It looks like the first one just had a bad WiFi chip.

hey guys, i was looking into getting one of these, sound ok especially for the price
where did you get them from
also you said that google is sending the replacement? for service do you go through google directly?

evilbeef54 said:
hey guys, i was looking into getting one of these, sound ok especially for the price
where did you get them from
also you said that google is sending the replacement? for service do you go through google directly?
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You have to buy the n10 directly from Google. Where do you live ?
Send from my lovely Sensation XL, from a little town in france with a very very slow internet connection.
If I succeed helping you (rare) don't forget to hit the thanks button

ElSteverino said:
The replacement came today and all is well, no network problems. It took me about 10 minutes to get setup and configured. It looks like the first one just had a bad WiFi chip.
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u lucky basta*d... lol

insevanhouts said:
You have to buy the n10 directly from Google. Where do you live ?
Send from my lovely Sensation XL, from a little town in france with a very very slow internet connection.
If I succeed helping you (rare) don't forget to hit the thanks button
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i am in the US i have seen a few different sites advertizing these tablets online

shinxsetsuna said:
Wtf don't tell me the sanei n10 quad core I just bought that tablet.
Sent from my NexusHD2 using xda app-developers app
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Huh?

Related

Decisions decisions | Return or keep? + Question

First off, I think it's an awesome tablet, nice screen, damn quick, and custom rom running, it's great BUT as we know wifi/gps issues. I'm not jumping ship to the iPad because personally I think i'll probably end drowning than be saved, but let's not turn into ipad vs prime and whatnot.
I pretty much have 1 day left to return the prime to the store and I'm not 100% sure what to do, although I feel like I'll probably end up sticking with it as I'm not entirely convinced the TF700 will be that huge of a difference.
GPS: Nonexistent, couldn't get a lock at all:
Bluetooth: I tried sending some photos from my nexus while streaming pandora on the prime and it seemed ok but when accessing a page on tapatalk it felt like it was slower. I don't have a bluetooth mouse, or headset to test it better.
WiFi
I'm not exactly sure if my tablet is suffering from the WiFi weakness.
Here is the scenario:
I have two ap's at home on 2 different channels. One on first floor and one in basement.
I was pretty much right in the middle of them and I ran WiFi analyzer on both my galaxy nexus and the prime and to my surprise both had very similar dbm and both had very similar speed test results.
My galaxy nexus was averaging at about -80 dbm
My prime was averaging at about -70 dbm or so.....
My laptop was no surprise better.
BUT at work:
I'm using a tenants AP, it's a bit strange. (I work as security and yes they gave me permission and the key to use it)
Galaxy Nexus will average at about -89 dbm and it will have enough WiFi bars showing in blue and i will be able to use the connection and browse around.
Prime will average at about -80 dbm but it will not catch a connection for me to browse, the first and/or second bar will either stay gray or it will just drop the connection completely.
Meanwhile my laptop is fine. There is an occasional drop of connection on both nexus and laptop but I feel like the AP is to blame.
But then why isn't the prime getting a lock enough for me to browse even though dbm is better?
Any ideas? Is this a keeper?
Down the road I'm planning to get a dock for it aswell but not sure any issue would really affect my experience there.
Just return it if you are unsure then if you have regrets you can buy another
Sent from my PG86100 using Tapatalk
Return it! This thing is just a ticking time bomb, and all Asus does is say hang in there, a fix is coming, meanwhile your 30 days are up in smoke and you have no choice but to keep it.
I wouldn't feel this way if the first Prime I bought didn't have a washed out screen along with all the other defects. Upon contacting Asus they basically told me to return it, so I did. I got a C2O model, champaign color, 64gb. It had gorgeous, vibrant colors, no light bleed, GPS that worked somewhat, wifi that was acceptable but still had the wifi/bluetooth problem.
Eight days later I was at a Chicago Rush game so my daughter could get her Spirit award for cheer. I was sitting in my seat, wiped my screen off because I wanted to record the event and noticed when the light shined on my screen what looked like very fine scratches on the black bezel. Upon further examination I noticed if I rotated my prime the scratches had a rainbow effect. In my head I went OH NO!, I am a jeweler and know what rainbow flash means, stress cracks.
This occurs all the time in gemstones, they get stressed during cutting or mining and the stress can get much worse or break, and thats whats happening to a lot of peoples Primes, while docked. Stress is causing their screens to break, which Asus chalks up to user abuse, BS. I treat my "Toys" with care, I don't have a lot of money to blow on thi stuff so it needs to last. I sold my First gen Ipad a month ago to help pay for this thing.
Good luck in whatever you decide, I know I loved my Prime but, man, I would be pissed at myself for seeing all the warning signs and not taking heed.
I'd return this one. Gary says something is coming in a couple of weeks....repair parts are arriving at ASUS....
I'd give ASUS about a month, first to see what the surprise is, and to give ASUS a chance to get any "changes" into inventory. Then buy your new one.
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
demandarin said:
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
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I have also had mine since christmas (BCOKAS serial) and honestly.. I have had nothing to complain about. It has gotten wifi everywhere I have wanted it to, the gps is there when I am outside (not that id ever use my tablet for gps), and the screen is b-e-a-utiful and SUPER bright. I bought the keyboard dock to go along with it, and the battery life is outstanding. I can use this baby all day and still have some battery life left when I go to bed.
In the end, though, it comes down to personal preference. ASUS has made a statement that there are repair parts coming... so worst comes to worse you can send it in to them.
Return it.
Either for exchange where hopefully you will get an additional amount of time to play with it and decide, or for cash.
If for cash you may have to wait a while for another to show up if you decide you can't live without it, or you can buy something less stressful.
I have finally decided that without the right software and ability to take handwritten notes properly that I don't care how cool, amazing and sexy the hardware is (and oh boy is it gorgeous hardware, especially with (then without, then with, etc) the keyboard dock. It just doesn't work regarding my use cases and specific needs.
Damn shame.
I can't say I didn't expect these responses. But ill admit it's a rough choice. If asus gets new parts I'm hoping they won't their customers in the dark.
I was quite shocked at the results from wifi range on phone and tablet and I think I'm kind of lucky.
Mine is a C10K serial. I'm not exactly how top notch the wifi is suppose to be so I don't have much to compare to but when comparing to my phone that gets great wifi reception, results are almost identical which simply makes me believe its fine.
If the screen cracks, well I bought warranty for a reason. Ultimate decision will probably be tomorrow morning and ill see how I feel when I pick it up
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
YoMarK said:
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
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Let me ask you if they'll know or check :-D
I never noticed a problem with the TFP WiFi when I had one. Granted, I wasn't comparing side by side with another device - I was just using the TFP, and WiFI signal never bothered me.
Totally ignoring the comparison with your Nexus, does the WiFi connection cause you trouble? If so, return it. If not, keep it and enjoy.
Coderedpl said:
Let me ask you if they'll know or check :-D
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I've heard that the serial number is uploaded to them when you unlock.
robertg9 said:
I've heard that the serial number is uploaded to them when you unlock.
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Yea it is, but i registered it, and ended up not liking it later
Coderedpl said:
Yea it is, but i registered it, and ended up not liking it later
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Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
h3ckman said:
Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
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The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
Coderedpl said:
The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
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Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
h3ckman said:
Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
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Last day tomorrow.....I still don't know, was on hold for 30 minutes with asus and nobody ever answered, will try again tomorrow.
I finally got one on number 6 that gets good WiFi I'm not letting this go but Bluetooth does drop WiFi down from 18mb/s same room as router Bluetooth takes it down to 3-4mb/s. So I go from 18mb/s down to 3 or 4mb/s with Bluetooth. I don't use Bluetooth that much though.

Prime from Walmart working ok...

Amazingly enough the Prime I bought from Walmart online the other day is working like it is supposed to be working. I've actually used my Bluetooth connection listening to music streaming down from Google Music and performed a speed test and still was about 20+Mbps speed using speed test. ALL the other units I had wouldn't even get 5Mbps. This is like the 3rd or 4th Prime I had. I can't even remember. And for those GPS people out there I was able to get GPS signal on a %100 humidity day in about 10 seconds. I have no idea what was done, but I'm not letting this one go. I've already sent all my Asus contacts a message asking if they can keep my RMA unit and just refund me the retail price of what I paid for it and to let me keep what I have.
Also the buttons seem easier to press. Like the power button. It has a more tactile feel then all the other ones I had. Along with the volume rocker.
My serial number starts with C20KAS......
FINALLY I'm done with all this BS, only until I get a refund from Asus hopefully. If they don't actually give me a refund I'll have to see what I'll do. I certainly don't want to be the owner of two Prime tablets, equaling over $1000 in price. Ouch!
I think you just got a good one.
I've had my prime since launch, got it from Best Buy, and i've never had one issue with it. GPS, WiFi, BT, and everything else works flawlessly. I do maybe have a "weaker" signal according to the bars on the screen, but I've never dropped a connection or had ANY speed issues.
Love my prime.
Cool story bro
This sounds like you think the tablet would be subpar because it was at a Walmart...
Sent from my myTouch_4G_Slide using XDA Premium App
opentoe said:
Amazingly enough the Prime I bought from Walmart online the other day is working like it is supposed to be working. I've actually used my Bluetooth connection listening to music streaming down from Google Music and performed a speed test and still was about 20+Mbps speed using speed test. ALL the other units I had wouldn't even get 5Mbps. This is like the 3rd or 4th Prime I had. I can't even remember. And for those GPS people out there I was able to get GPS signal on a %100 humidity day in about 10 seconds. I have no idea what was done, but I'm not letting this one go. I've already sent all my Asus contacts a message asking if they can keep my RMA unit and just refund me the retail price of what I paid for it and to let me keep what I have.
Also the buttons seem easier to press. Like the power button. It has a more tactile feel then all the other ones I had. Along with the volume rocker.
My serial number starts with C20KAS......
FINALLY I'm done with all this BS, only until I get a refund from Asus hopefully. If they don't actually give me a refund I'll have to see what I'll do. I certainly don't want to be the owner of two Prime tablets, equaling over $1000 in price. Ouch!
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Good to hear! Asus must be getting its groove on. They must be working out the problems. The prime is one sweet tablet. I have my modded one still working. (for mobile applications... using in one of my vehicles.) But, I want a prime for couch / bedside surf! Walmart is cool about returns too. So If i order online I can easily exchange it a few time.... until i get what i want.
Mod Edit: removed illagal activity post.
Not condoning what you said about stickers swap but it would go back to Asus anyways. It's not going to be put back out for sale when you tell them it don't work right. Walmart would just send it back to Asus, its policy. I tried to get an HP Touchpad someone was taking back a while back during the fire sale they wouldn't let me get it said policy says they have to send back to manufacture once opened.
drvsbsm said:
Not condoning what you said about stickers swap but it would go back to Asus anyways. It's not going to be put back out for sale when you tell them it don't work right. Walmart would just send it back to Asus, its policy. I tried to get an HP Touchpad someone was taking back a while back during the fire sale they wouldn't let me get it said policy says they have to send back to manufacture once opened.
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It does not matter what Walmarts policy is, what matters is the principle of what was being sugested.
grneyez said:
It does not matter what Walmarts policy is, what matters is the principle of what was being sugested.
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Absolutely. Just do the right thing and be honest. He still has to look at himself in the mirror. And if committing this type of act doesn't bother the person, he has a bigger problem than we can help him with here.
Thanks again for speaking up and condoning honesty.
Sent from my iPad using Tapatalk HD
Here at XDA we don't like to promote illegal activity, please keep in mind for the next time.
neo1738 said:
Mod Edit: removed illagal activity post.
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mbo1951 said:
Absolutely. Just do the right thing and be honest. He still has to look at himself in the mirror. And if committing this type of act doesn't bother the person, he has a bigger problem than we can help him with here.
Thanks again for speaking up and condoning honesty.
Sent from my iPad using Tapatalk HD
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Your welcome.
af974 said:
Here at XDA we don't like to promote illegal activity, please keep in mind for the next time.
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I'm all for being honest and legit, but if a lot of us are being bent over and screwed by a corporate monster we can never win with what are we supposed to do? Just sit back and let them do whatever they want? We need to stand up for ourselves.
If we aren't getting the appropriate satisfaction or expected support I really would love to know what to do that would give us our satisfaction within our return time policy time? After that return period is over, we are pretty much stuck with what we have.
I already asked Asus very kindly and eagerly if they would keep my RMA unit and just refund me my money because I purchased another prime that is working better turned me down instantly with no regard to my problem. I was backed into a corner like a caged animal with very LIMITED options. Since money doesn't grow on trees for me I'm at a loss on what to do or where to go. Asus doesn't respond to my emails anymore and these "updates" can't fix dead pixels either. I hope people understand where I'm coming from.
Wow! That's messed up. Have you tried explaining your situation to Gary?

Just bought my second Prime from Bestbuy... and..

Just bought a Prime from Local BB here in Yakima, WA. Four just arrived today in stock. 32GB grey. After a failed pre order prime BX serial. (see my open prime thread in sig) This was a C2. No Light bleed. WIFI works excellent. Only thing that didnt work was GPS. However, I was expecting this. (Not using this for traveling only bedtime / couch surf)
WIFI range on this thing matched with my kids iPad 2! I was able to get WIFI in areas where my BX never did. Plus i am actually pulling my full bandwidth. 30mbs / 5mbs. I tested every area of my house right along side my kids iPad 2. Same results! I am totally amazed and very happy!!
Modded prime with working GPS will be mounted permenant in my vehicle.
New C2 from BB with its sleekness will be my bedtime / couch toy!
good news to hear then. Congrats.
good for you I was lucky and got a perfect one in january. Its such a great device^^ i have no idea why you would get an ipad over this.
have fun.
How can I know which one I have is that the serial number mine start with c3 is that good
Sent from my ADR6425LVW using xda premium
Erusman said:
Just bought a Prime from Local BB here in Yakima, WA. Four just arrived today in stock. 32GB grey. After a failed pre order prime BX serial. (see my open prime thread in sig) This was a C2. No Light bleed. WIFI works excellent. Only thing that didnt work was GPS. However, I was expecting this. (Not using this for traveling only bedtime / couch surf)
WIFI range on this thing matched with my kids iPad 2! I was able to get WIFI in areas where my BX never did. Plus i am actually pulling my full bandwidth. 30mbs / 5mbs. I tested every area of my house right along side my kids iPad 2. Same results! I am totally amazed and very happy!!
Modded prime with working GPS will be mounted permenant in my vehicle.
New C2 from BB with its sleekness will be my bedtime / couch toy!
Click to expand...
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Do you loose wifi when streaming bluetooth?
denpad2010 said:
How can I know which one I have is that the serial number mine start with c3 is that good
Sent from my ADR6425LVW using xda premium
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There havent been any significant differences between the serial numbers. So you're good
There have been cases with other devices where they actually improved as new batches came out, but the primes have been consistantly good from the beginning. Even though this forum suggests otherwise. But you will only see the people with problems making posts so its really misleading.
newellj79 said:
Do you loose wifi when streaming bluetooth?
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Nope. Working fine on this C2! I been streaming .mkv's in Diceplayer with my bluetooth headset. Audio is in sync! Can't believe it!!! I am freakin happy. Does not have the bluetooth fallout issue whatsoever.
While I was opening this thread, I was really hoping it all worked out. I was worried it could turn into another .....well you know.
This is great news! Glad to read Asus is working out some bugs!
Enjoy my friend....
clouds5 said:
the primes have been consistantly good from the beginning
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You can't be serious...
demandarin said:
good news to hear then. Congrats.
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Thanks! If I can marry this prime right now I would. (However, I don't think WA allows you to marry an electronic device. )
I was a little apprehensive on laying down another $540 for a tablet. But everything worked out fine. Going to buy the black tie protection as well. I should be all set.
newellj79 said:
You can't be serious...
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yes he is serious but lets not get into that never ending debate. before we have to pull the poll up showing over 80% of prime owners are happy with their device. over 400 prime owners in xda voted that way. And Asus and CNet interview statement showing less than 1% of primes are defective/have been returned.
I do admit, there are some units with issues though Smile.
its a tired debate. for the most part, majority is past that and most primes seem to be performing fine one way or another.
newellj79 said:
You can't be serious...
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sorry forgot to add "according to ASUS RMA numbers" And thats about the only thing we can rely on if we are talking facts. But yeah lets burry this discussion.
as i said you will only see the people complaining in these forums... Go to an [insert random manufacturer] forum and you will find people complaining big time. If you hang around here all day and read every whine post you will get the feeling that every 2nd prime is broken There are units with issues as there always are when a new product gets released. That and people are just crazy sometimes. Look at ipad3 it got a little hot after playing some intense game for 3 hours and people start running back to the shop with it...
They should have touched my old old overclocked Celeron which was running at 90° C all his life.
Well I just received mine today and im happy wifi is strong gps locked fast and maps works great I did not try BT and really I don't care too much about it mmhhh well if I'm getting the keyboard probably I should lol
Is it normal that the battery last a little more than 5 hours with really heavy use almost straight use gaming downloading apps games browsing the web,taking some pictures etc...... Is my first cycle FYI thanks
Sent from my ADR6425LVW using xda premium
I am happy to hear your newest Prime is working so well. Did you get an identical one or did you change the color? I'm guessing 32g with the 540 price tag. I was keeping up with your GPS mod thread and I'm guessing you must be very excited to have a brand spanking new Prime that you can start something else on. Just kidding. I finally have my 6 week RMA adventure coming to an end and Asus is sending me a C30 unit delivering Friday by FedEx. Their doing an advance RMA for me and I am grateful for that. I'll do a thorough test on the weekend and let you all know
Just got a new C30 from Amazon today. I will be waiting on my refund from my BCO that sat in RMA for over a month before Asus offered me a refund.
I didn't have problems with wifi on the last one but this one is certainly at the same speeds as my laptop (very close to the router). GPS was non existent until I tried a GPS fix (Transformer Prime Test Build 2 - Google Specific No-SSL v3.1), GPS is still a work in progress, but I have hope (even if I have to mod it externally).
Very happy with this prime. The feedback you can't hardly feel but at least it doesn't rattle like my last one.
I have a c30 just received today so far so great ,I'm confused what exactly is the gps issue I want try it tomorrow so k.want to know to compare since today I just locked gps up and tried a navigation and seems to work great thanks
Sent from my ADR6425LVW using xda premium
denpad2010 said:
I have a c30 just received today so far so great ,I'm confused what exactly is the gps issue I want try it tomorrow so k.want to know to compare since today I just locked gps up and tried a navigation and seems to work great thanks
Sent from my ADR6425LVW using xda premium
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Get and Try app in market "GPS test" You can see how many birds are in view. I want to correct myself in original post. I said GPS didn't work as expected. It does work on this C2 tablet. However not very well. I get some birds in view. When I pull up google maps. It puts me like two or three houses down from where I actually live (indoors). Of course my phone is accurate within like 12feet (indoors). I haven't tried outdoors with this c2 yet.
Let us know about the C3.
OK I downloaded but don't know how use it if you have me more instruction I'm happy to help and let y'all know how works in my C30
Is there any way to take screen shot on an unrooted transformer prime
Nor sure is what you looking for but, in views it was 10-14 in use 8-12
Sent from my Transformer Prime TF201 using Tapatalk 2 Beta-2
You can take a screen shot by holding volume down & power at the same time. If you had a GPS problem yours would say 0 like mine.. and not change even outside clear view of the sky. I just use bluetooth2GPS between my Nexus though if I need it on the Prime so its no biggie to me personally but it sounds like yours is fine
Erusman said:
Thanks! If I can marry this prime right now I would. (However, I don't think WA allows you to marry an electronic device. )
I was a little apprehensive on laying down another $540 for a tablet. But everything worked out fine. Going to buy the black tie protection as well. I should be all set.
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may want to try square trade? I dont know much about square trade but I know enough about the geeksquad (used to work there) not to get black tie, it might also be cheaper.
Sent from my Transformer Prime TF201 using Tapatalk

Returned EVO for issues. Second one is perfect.

My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
sminker said:
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
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thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
darkfire23 said:
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
Click to expand...
Click to collapse
The hardware revision in the settings is the same. I'll check the box tomorrow.
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
Click to expand...
Click to collapse
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
I believe I am lucky. Even though there are the multitasking issued, which everyone has, my EVO has never done the loading sense home screen thing... And I run some memory hoggin apps. Grindr, last.fm, maps, xda, browser, mail. Never had the reload show up yet.
Sent from my EVO using XDA
sminker said:
I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
Click to expand...
Click to collapse
What apps, do tell
Sent from my EVO using XDA
im having the light leak issue also.
also the sticker i had was black, like some generic sticker placed over the small clear one that was probably broken already.
i may have been sold one that someone returned. mf's
question: do i have to go to the same store i bought it at to exchange it?
I understand your pain dealing with people that are less knowledgeable than you (a Sprint rep tried to tell me that the SD card on my phone could be what was causing the reception issues if the card was 32gigs, no joke). However, try to understand that most of the time these people are just following instructions set forth by their employers. When things usually start to escalate like that, stay polite and ask for a manager. Believe me, it works better.
Anyway, I'm glad you got a non-defective phone and can start to enjoy it
shook187 said:
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Click to expand...
Click to collapse
I exchanged my first EVO LTO for frequent reboots at a Sprint Corporate store, 2nd one perfect!
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
My first was light leakage and second was ripple and all I can find around here all have the ripple, hope this goes away in the upcoming batches...
Sent from my PC36100 using xda premium
cjrdriven said:
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
Click to expand...
Click to collapse
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
I had to return my first one as well. I was not getting calls txt or voice mails. Data worked find but nothing else.
exchanged it at best buy, and all my messages came through right away.
I suspect that it was not a phone issue but an activation issue.
jbadboy2007 said:
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
Click to expand...
Click to collapse
You mean like the Galaxy S3, the phone that will have zero problems on launch day? Good luck. My first Evo had a bad pixel, and I am waiting on the replacement. I was going to get the SG3 instead, but after reading the UK SG3 threads, there are a lot of issues. I decided that the Evo is best for me. Whether it is superior or not is subjective.
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
darkfire23 said:
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
Click to expand...
Click to collapse
I'm guessing you didn't have their Touch Pro? I went Samsung after that. That being said I will never buy another Samsung phone, they don't support their phones for ****. I'm with you though I'll take the minor data drops and wait out HTC patches and the much stronger dev support system..
Sent from my EVO using xda premium
It is amazing to have the chance to compare two different phones. I ended up unfortunately having that experience after I dropped my brand new EVO LTE in the toilet. My first phone I noticed that it didn't auto dock on my car dock even with the option turned on.
Haven't tried the camera on the new phone but old phone seemed like it didn't take sharp pictures like I was expecting but ones that were more out of focus than really blurry.
sivarticus85 said:
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
Click to expand...
Click to collapse
Which roms have this built in? I returned my EVO recently and my new phone has the same wifi problems. I would like to try a rom before returning the phone again.
Sent from my EVO using xda premium

[Q] serial numbers

im going to be buying the prime this early December and i want to know if anyone knows what serial numbers relate to latest batch?
I just got what I believe to be a brand new Prime via an RMA warranty repair. The one they sent me has a CA****** series S/N.
But are you planning to buy one of these new? They have been discontinued as I am sure you know. At this point, you can get an Infinity for maybe a few bucks more than a Prime, I would go that route if I was you. They are a better all around performer in every area from everything I have read.
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
hx4700 Killer said:
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
Click to expand...
Click to collapse
What kind of problems? speed or stability? My Desire HD phone is 65Mbps, i kinda expect more than that on the prime?
turbodroid said:
I just got what I believe to be a brand new Prime via an RMA warranty repair. The one they sent me has a CA****** series S/N.
But are you planning to buy one of these new? They have been discontinued as I am sure you know. At this point, you can get an Infinity for maybe a few bucks more than a Prime, I would go that route if I was you. They are a better all around performer in every area from everything I have read.
Click to expand...
Click to collapse
As much as i want the latest release I purchased Prime 2 hours ago
Infinity costs £599, Prime is £389 - no one should pay that much for a tablet, it has its own set of problems and limited stock. I worry if i go for it, it might turn up with a fault and then there will be no stock to exchange. I rather wait for another future release, faster CPU, usb 3.0 ports, 5Ghz wireless and etc...
hx4700 Killer said:
My fairly new one starts out C30KAS
I was surprised at all the anger on these forums when I came here because I wasnt experiencing all the problems others were. I can tell you though that the wifi is definately still not perfect.
Click to expand...
Click to collapse
Mine has performed well also. I had to send my original BC series Prime in for the green camera issue and got a brand new one back from Asus. The wifi works perfect in my house, and my router is downstairs on the other side of the house so I don't have the weak wifi issue others have complained about. I use it at home about 95% of the time.
But that being said, if I was buying a new or lightly used tablet, I would get the latest and greatest. I'm still considering selling this one and upgrading just because I like to do that LOL.
i got one now, all works fine apart from issue with light bleed and slightly wobbly screen, amazon sending new one on monday, dont know how many i have to go through to get good one but the hardware is very very nice.
Its C5....... serial!

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