[Q] Customer Service ? Good or bad? - Huawei Ascend Mate 2

Hi all,
I bought a HAM2 recently to try it out and I love the phone so far. I have 14 days to evaluate this before my return window expires. I am debating this vs. the one plus and the Nexus 5.
As for the HAM 2
Outdated OS - I don't care about this as long as it is stable
Qualcomm 400 - I text, browse, take pictures and that is it.. so I don't need anything better
2 GB RAM - Love it
Screen size - Love it except when one handed!
Battery Size - This is the killer feature for me and is the reason why I am considering this more than the one plus and the Nexus 5!
Customer Service - This is the other killer feature as I am spoiled by Apple's amazing customer service so far. This will decide whether I buy this phone vs Nexus 5
The oneplus seems to be a new product and seems to have a lot of bugs and customer service seems to be lacking. The nexus 5 does not have the battery life but has better specs (which I don't need for my level of usage) and better customer service.
So anyone have any experience with Huawei's customer care?

ajaydarez said:
Hi all,
I bought a HAM2 recently to try it out and I love the phone so far. I have 14 days to evaluate this before my return window expires. I am debating this vs. the one plus and the Nexus 5.
As for the HAM 2
Outdated OS - I don't care about this as long as it is stable
Qualcomm 400 - I text, browse, take pictures and that is it.. so I don't need anything better
2 GB RAM - Love it
Screen size - Love it except when one handed!
Battery Size - This is the killer feature for me and is the reason why I am considering this more than the one plus and the Nexus 5!
Customer Service - This is the other killer feature as I am spoiled by Apple's amazing customer service so far. This will decide whether I buy this phone vs Nexus 5
The oneplus seems to be a new product and seems to have a lot of bugs and customer service seems to be lacking. The nexus 5 does not have the battery life but has better specs (which I don't need for my level of usage) and better customer service.
So anyone have any experience with Huawei's customer care?
Click to expand...
Click to collapse
For all the reasons you stated and many more, you should keep the Mate 2. If you look at the current phones that's nothing compared to what I've had, including the Nexus 5. I got an invite yesterday for the one plus, may get it, just out of curiosity, but I really am not a fan of the company. So far I find Huawei's customer support excellent. Live chat is, we'll, live. Always answer my questions. Tech support got back through emails within 12 hours with answered questions. The Facebook page seems to not censor feedback and puts out the latest news for what's going on with the Mate 2.
Battery life on the Nexus 5 was terrible. Get the phone it's based on if you go that route. The LG G2. Great phone. No flaws. I see them on Swappa new for 290.
Current phones, Ascend Mate 2, LG G3, LG G2, LG Lucid 3. Tablets, Nexus 7, LG GPad. I like the Ascend Mate 2 the best.

I called customer service after the whole Amazon app store made it reboot over and over. Got an american guy and he walked me through some basic trouble shooting then asked if I had in stalled the amazon app. Problem solved and I was happy with the support.
p.s. it was amazon's fault and they have since updated the app and all is good.

Customer service is in Texas.
Current phones, Ascend Mate 2, LG G3, LG G2, LG Lucid 3. Tablets, Nexus 7, LG GPad. I like the Ascend Mate 2 the best.

Yes I have decided mostly to keep this phone. It is amazing so far as far as the battery goes and it is pretty fast (except when browsing some pages in chrome) thanks guys for the insights.
Sent from my MT2L03 using XDA Free mobile app

mixed bag but I'd stay away
ajaydarez said:
Hi all,
I bought a HAM2 recently to try it out and I love the phone so far. I have 14 days to evaluate this before my return window expires. I am debating this vs. the one plus and the Nexus 5.
As for the HAM 2
Outdated OS - I don't care about this as long as it is stable
Qualcomm 400 - I text, browse, take pictures and that is it.. so I don't need anything better
2 GB RAM - Love it
Screen size - Love it except when one handed!
Battery Size - This is the killer feature for me and is the reason why I am considering this more than the one plus and the Nexus 5!
Customer Service - This is the other killer feature as I am spoiled by Apple's amazing customer service so far. This will decide whether I buy this phone vs Nexus 5
The oneplus seems to be a new product and seems to have a lot of bugs and customer service seems to be lacking. The nexus 5 does not have the battery life but has better specs (which I don't need for my level of usage) and better customer service.
So anyone have any experience with Huawei's customer care?
Click to expand...
Click to collapse
The customer service reps are okay but management is pitiful. They are unwilling to stand behind their defective product. They were unable to fix problem and refused to replace it after a huge waste of time.

Related

G2 rankings (T3 vs Stuff)

Hi,
I bought my G2 a month ago and I am very very satisfied with this phone. I coming from the Iphone (and could not imagine some years ago to have other phone as an Iphone). Last year I tried the Lumia 920 but was not happy with the restrictions and lack of apps in WP8. Then I tried the Nexus4 and it was a big surprise: I learned to love the flexibility of Android. I missed LTE so I switched to the HTC One until I broke the screen and realized the terrible hardware support of HTC.
I noticed a new phone on the top of Stuff's best smartphones list: the LG G2. I read several tests and decided to give a try. Now it is my phone and I am really happy with it. I like LGUI as well. Recently I use Reayglobe ROM on the phone.
The question I would like to discuss / hear your opinions is about ranking of this phone.
Stuff shortlists the G2 still on the first place, and chose the G2 as gadget of the year. Check this: http://www.stuff.tv/
At the same time, T3 ranks the G2 at the 6th place and starts the list with the Iphone 5S, which is in my view unbelievable. (Strange, but in the hard-copies I see different rankings as in the online version where the N5 leads).
Furthermore, in the T3 ranking the Nexus 5 is 2nd and the G2 is 6th (in the online version not even listed) however, the the G2 has everything the N5 offers, and the N5 has not many things we have in the G2.
Why is T3 so much biased for the Iphone? What is behind such ranking? Manufacturer support for the magazine? Are these magazines really independent?
Some reviewers will put the iPhone in first no matter what. Finger print reader and an updated camera... amazing! So innovative lol.
Honestly though... the moto x COULD have been the best phone of the year if they put a decent camera on it and a bigger battery. they didn't so oh well.. I've played with every phone out this year and the best over all imo is defiantly the g2. It has some things that could be better. But a solid package overall
Sent from my VS980 4G using Tapatalk
I'm not sure if magazine reviews should be trusted as much as they are. Many reviews are slanted due to certain 'financial incentives'. And Apple allegedly has a very large advertising budget

Low sales of LG G2

The artical at androidheadlines says about significantly less sales figures of LG G2 in spite of being great phone. (I can not paste link here).
It says :
LG wanted to sell at least 3 million units internationally, too, but they’ve only sold 2.3 million, which is 20 percent less than what they were expecting to sell. To reach even those 2.3 million customers, LG had to increase its marketing budget, too, but it doesn’t look like their marketing campaigns have been very effective. Unfortunately for LG, marketing campaign effectiveness also depends on how strong your brand is and if you’re the kind of company that creates excellent products.
Whosoever has seen my G2 mobile felt that it is the one of the best phone which they also should have owned. However, most of them were pretty unaware (before they saw my phone) about LG G2.
What are the reasons do you all feel for low sales figures?
In my opinion, may be following are the reason for its poor sales,
1) Poor Marketting ?? - In India, I see that LG has advertised phone very poorly. Even their advertisements were not that catchy when compared to Sony Xperia Z1, iphone and Samsung phones.
2) Brand Value ?? - LG is not considered as top brand for their phones. In fact LG G2 is my first LG phone. Before that I have used Nokia N900, Galaxy S2, HTC, iphone...but never ever thought of buying LG phone.
3) Not removable battery ??
4) Position of buttons ??
5) Competion has better mobiles ?? - Samsung Galaxy S4 and Note 3, Xperia Z1, Iphone 5S, Lumia 1020
6) Launch of Nexus 5 ??
Do you see any other reason for its poor sale?
Another reason would be bad update behavior on previous phones.
Fir3blade said:
Another reason would be bad update behavior on previous phones.
Click to expand...
Click to collapse
I don't think it's LG's update policy. The Mainstream doesn't care when or how they get updates, they even don't know which is the current Android Version. We (here on XDA) are only a view percent of all Consumers.
Although i agree on bad Marketing. On the launch of the S4 there've been dozens of TV commercials, Newspaper adds and and and .. honestly i haven't seen a single TV commercial about the G2
Before the G2 i owned the S4, which was rather quickly sold (no regrets - bad Phone in my opinion) and the HTC One. Seen the G2 in a Phoneshop and quickly fallen in love with it.
But anyhow that's the burden of small Phone builder companies like LG or HTC. They suffer from the almighty Samsung even they build the much better Phones. I always would prefer a HTC or LG device over Samsung but that's not what the mainstream thinks
Its just visibility thats hurting them. The HTC One and S4 get all the headlines in the Android world, as far as branded unit go, and the N5 gets all the headlines as far as software is concerned, but the nexus isnt a big seller, despite what the Nexus nazis think.
LG should take this as a learning curve and make sure LG G2 is updated quickly, also adveritse the next phone a more. The G Flex has got some coverage beacuse G2 rolled the ball for LG, now it is upto them to keep the momentum going.
2.3 million might not be a great number, but it is the beggining, probably LG will end with 2.5 million which is still pretty decent. This is how Galaxy series started for Samsung, G2 can do the same for LG.
It's all marketing. People will buy anything shoved in their face.
I'm in Malaysia and my G2 is a Taiwan set since LG Malaysia doesn't care at all to launch this device here. Luckily lots of importer saw this opportunity to sell imported sets here.
Brand? LG seems to be doing well in other department. It's all about marketing really. I was in Aeon plaza the other day. People were all flocking in Samsung shop while Sony shop next door is empty.
Sent from my LG-D802 using xda app-developers app
What a shame. This is such a great phone.
I agree that the problem is branding and marketing. Samsung marketing budget is insane.
I see LG commercials on TV all the time, plus the carriers seem to be pushing the phone. I guess it comes down to brand recognition and a bad reputation of being slow on updates..if any at all, they're headed down the right track if they keep the momentum going, 2014 could be a successful year for them.
I think the problem lies with the salespeople. When I was waiting for the Sprint variant to come out, I went to 5 different stores that sold cell phones (2 best buys, 2 AT&T stores, and a Sprint store.) Only one of them, of the five had a G2 on the display. There weren't any advertisements for the G2 (posters, nothing.) in 3 of the stores, and 2 of the stores the salespeople didn't even know what a G2 was.
The only store that had a demo unit was the second Best Buy I visited and when I went to pick up my device from them, they insisted I go with the Note 3. I just have to say, with Samsung being the standard, it's hard to fight against but LG's marketing is very weak here, at least in Jacksonville FL. Of course, all five stores I visited had Samsung ads plastered on every square inch of available space they had.
One thing: LG needs to dish out faster updates. Like Kitkat should come in Jan 2014 itself. All the trch websites are bound to pick up on that. Samsung nerds did good publicity for them and hence they are where they are. LG needs to make sure that whatever limited customer base they have gets the best service in terms of hardware and software.
Average buyers will follow soon.
1 For many people that know about the companies, it's the history of the updates. I was very hesitant because of that. That can be corrected if they push out updates and keep them coming for at least a couple android versions. Look at Samsung's reputation after the Moment. That phone was a pain in the arse and turned me off of Samsung. But they have definitely come back from that. LG can do the same by keeping this phone up to date.
1 For the general population is the timing. A LOT of people renewed their contracts with a HTC One, or the S4 or Note3. So they "couldn't" get the G2, because they don't want to pay full price.
Having a removable battery and an SDcard slot would have been a huge benefit.
Marketing would have helped a lot too, especially for companies like Sprint with the G2 being the first phone to support Sprint Spark. And for Verizon to advertise more about the wireless charging being built in.
For the comment about the sales people, at the Sprint store I went to, they highly recommended the G2 when I went in to compare the S4 and the G2.
I think it's due to the marketing of the device more so than the reputation of LG. I've seen maybe 5 G2 commercials on prime time TV shows. They need to sell the strengths of the phone, which to me is the speed and the huge battery. Only once have I completely drained the battery and that's because I was using it literally all day. If they sold it like the droids 48 hour battery life and mentioned the processor is on par with a new laptop people would be more interested. I think Samsung has cornered the market with the S4 because of their marketing. Don't they have a marketing budget of like $24 BILLION next year? It's hard to compete with something like that.
Personally, I'm always apprehensive about buying any sort of electronics device. I never want to get stuck with a lemon but sometimes it happens. The only thing I can do to try to avoid that is to read and watch reviews to get a better sense of whats out there. Sales people are generally going to do whats best for them. They want the commission. So that said, I almost didn't go with the G2 because the reviews were very negative. In retrospect, I can honestly say the reviews were incredibly unfair. But the average person might be swayed by them. Seriously, if Apple or Samsung put the volume and power button in the middle of the back of the phone it would be hailed as innovation. But LG did it and it was panned. The funny thing is, I don't think its nearly that big of a change as reviews made it out to be.
I think Post #2 hit the nail on the head.
LG really screwed over every previous owner with updates. And you can't say "oh the average user doesn't care about updates" is a big load of crap. People have been expecting updates ever since the first iPhone. This isn't 2005 where everyone has a flip dumbphone. EVERYONE looks for updates. Why do you think Samsung is so big now? Because everyone knows that Samsung will push 1-2 updates out to you and the software is quality. LG got the G2 right with software and hardware quality (no bugs or broken issues) but past LG phones have been notoriously known for having quirky bugs (reboot issues, overheating, GPS, etc) and never getting updated.
LG's previously history is so bad, that I am receiving Class Action Lawsuit papers in the mail on the LG G2x.
This hurts sales and it is nobodies fault except LG. This is exactly what happens when you don't take care of your customers (in any aspect; washer/dryer, tv, etc). I love the G2, as many do, but I really really really beat myself up over picking one up. I almost didn't do it just because it had LG on the front.
I can see LG has a winner with the G2. Their marketing team is doing a great job because I am seeing tons of commercials and ads for it. The name is getting out there and sales will probably be steady moving forward. But LG has to keep the ball moving with a steady stream of updates for the G2 or else they will be right back in the same "oh our sales numbers are low and we don't know why" category next generation.
Bad marketing and the name brand are the culprits.
An average Joe doesn't know and doesn't care about what inside the device, left alone which version of the OS. They don't know whether its 4.2.2 or 4.4.2. Average Joes don't care about the update, they just simply want to use the phone.
Samsung is too big in the market and overshadow the LG, not only in the the Android phone market but also in TV market.
It's the brand and marketing. Plane and simple. A name like galaxy sticks in your head. You hear droid... and you know what someone is talking about. G2? It doesn't stick in the mind. People like catchy. Also, Sammy slammed the crap out of iPhones in its commercials. The next big thing is already here. That's genius. Learning from you.. yawn lol. Why did the og droid do so well? Was it better then an iPhone at the time? No.. but it's ad campaign and branding was amazing. The idont commercial was one of the best ever.
When non android users ask me about my g2.. they say one of 2 things. Is that one of those galaxy phones or is that a droid phone?
When the galaxy nexus was first leaked, it was either the droid nexus or nexus prime. I was actually really bummed when it was called a galaxy because of how cool nexus prime sounded to me. Point is, I almost didn't buy it because of its name.
Branding matters....
Sent from my VS980 4G using Tapatalk
I think how its been marketed and not the quantity of ads. I've seen a ton of ads in southern California, but it's all about the back buttons and camera.
If they focused on how much of a beast it is, it might have turned a few more heads.
The droid 48 hour claim ain't nothing (good commercial though). I'm on hour 58 with 25% battery remaining.
It's a beast, sell it as such.
My $0.02
Sent from my LG-D800 using xda app-developers app
They definitely need to push the battery more in their advertising. It's the only reason I got this over the Nexus 5!
player911 said:
I think Post #2 hit the nail on the head.
LG really screwed over every previous owner with updates. And you can't say "oh the average user doesn't care about updates" is a big load of crap. People have been expecting updates ever since the first iPhone. This isn't 2005 where everyone has a flip dumbphone. EVERYONE looks for updates.
Click to expand...
Click to collapse
This is simply not true. Out of EVERYONE I know with an Android phone, not a single one of them has EVER asked me how I like the new update, or when will we get an update. EVER. Those of us that know anything about upcoming updates are the rarity. We only know about them because of the sites we visit and participate in. Most likely a fraction of a % of the total smartphone universe.
Thanks Devs. From my VZW G2.
trickster2369 said:
This is simply not true. Out of EVERYONE I know with an Android phone, not a single one of them has EVER asked me how I like the new update, or when will we get an update. EVER. Those of us that know anything about upcoming updates are the rarity. We only know about them because of the sites we visit and participate in. Most likely a fraction of a % of the total smartphone universe.
Thanks Devs. From my VZW G2.
Click to expand...
Click to collapse
My colleague has said this to me, "All I did is install an update and everything looks different."
I believe that people want to be on the latest software available to them, but don't have the slightest clue what's different between versions.

Any ex-iphoners who went Oneplus x?

Now that cm13 is close I am considering making the jump to this phone from current iPhone 6.
Anyone here who have jumped from iPhone to oneplus x that could tell if it's "ok" or that they regret it etc ?
Thanks in advance.
I personally don't have an iPhone, but other than camera I think OPX can beat iPhone 6, because OS is as fluid as iOS, day to day performance is good and stable and yess it needs some optimizations ( gaming, camera) but it will be fixed with future updates. And Android 6.0 will make this phone trully amazing. Just some patience. It's really unique phone from unique company.
I was about to buy either iPhone or one plus 2 but went for this like this better than 5s which was the previous phone i was using
I came from an iPhone 5 (used other Android Phones before as you can see in my signature) and I am pretty statisfied with the OPX, except for the Camera, which barely use, so it's not a game changer.
If you don't really want to have a OPX and use Android I would stick with the iPhone because of it's overall better hardware.
I switched to android this summer after 8 years of using iPhone. It was just not worth it anymore. The premium price you pay, the closed apple universe, etc... android is much more open, so many devices to choose from, CUSTOM ROMs^^, way cheaper to get good performance, etc. I got used to android by now and I don't have much to complain about.
I decided to buy the OPX because I liked the size and screen (5" Full HD AMOLED) and the dual sim capability. However, Oxygen OS was a big let-down. Luckily, there are some CM based ROMs already. Works well for me.
Another word about the storage: I always got the 16GB iPhone because it was the cheapest and I didn't store any music or movies, games on it. But still, with iPhone I ran out of space quickly. On my OPX I have several GB free!
I would say get youself the phone now and try it out, it is not expensive and has great hardware performance. After just a few months for me with android I couldn't imagine going back to iPhone now. (still loving my macbook air though)
Happy Holidays!
I bought this as my first android phone after using Iphones for 6 years, 5s being my last one.
Since I hate the iphone 6 design and I couldn'T wait for the 7
I instantly flashed a custom ROM and I'm loving it.
I have to admit I miss how well my iphone worked with my macbook compared to this.
But I'm sure I'll find workarounds for it.
I'm running this phone for 20 days now and I haven't touched my iphone anymore.
This device might not have the high end specs of the iphones but you have to ask yourself the question: do i need those specs?
Once I properly asked myself that question I came to realise mid range specs are already really good nowadays.
I'm not a hardcore mobile gamer, I'm not a photographer nor am I a music addict that needs the best of the best.
If you think the same like me, just go and buy the phone.
You won't regret it
yeah the specs! who needs high end, expensive hardware for texting and browsing?
not me
bs android said:
Now that cm13 is close I am considering making the jump to this phone from current iPhone 6.
Anyone here who have jumped from iPhone to oneplus x that could tell if it's "ok" or that they regret it etc ?
Thanks in advance.
Click to expand...
Click to collapse
I picked up one at the retail store on while I was in Shanghai last week and don't regret it. The default font size is larger than the iPhone 6, and overall it is lighter and nicer to use. This is my first Android phone as I have had almost every iPhone model since the 3GS came out. I am very happy with it.

Is this HTC Nexus 9 special real or fake or unloading defective returns

Is this HTC Nexus 9 special real or fake? Or, unloading refurbished returns or defective junks or may be even cheaply made different models for Chinese market?
HTC Holiday Special
http://store.htc.com/store?Action=C...104_G - US20%NAM - HTC - PS - Tablet - B&Ps=1
Reading user negative reviews on Amazon HTC Nexus 9; is HTC products really that extremely bad?
Are overheat and screen bleeding and many defective hardware issues still persist and unresolved?
Amazon.com: Customer Reviews: Google Nexus 9 0P82100-16-BLK 8.9-Inch, 16 GB Flash Memory Tablet (Black)
http://www.amazon.com/Google-0P8210...ByStar=one_star&showViewpoints=0&pageNumber=1
However, after carefully reading these user reviews, we have a slight notions that may be, just may be, some people (ie, “Family Fun Store”) is sneaking different HTC Nexus 9 models (made for Chinese market) and selling it in Amazon (have Amazon doing the fulfillment) which is very poor in quality control and cheaply and badly made, not intended for American market.
http://www.amazon.com/sp?_encoding=...rderID=&seller=ARKFFGMZRYG2X&tab=&vasStoreID=
That was a legit HTC sale. I think they were just trying to empty the inventory over the holidays. It's not the tablet I was hoping for, but marshmallow made it much better. Many people reported no issues. As I'll be looking to upgrade my N5 in the fall, I'm super concerned about the phone(s) being HTC. Although they have a rep for making good phones, my N9 experience screams a warning to me. There did seem to be an issue with quality control, and some sellers may have picked up "defective" ones to resell.
Sent from my Nexus 9 using Tapatalk
young707 said:
Is this HTC Nexus 9 special real or fake? Or, unloading refurbished returns or defective junks or may be even cheaply made different models for Chinese market?
HTC Holiday Special
http://store.htc.com/store?Action=C...104_G - US20%NAM - HTC - PS - Tablet - B&Ps=1
Reading user negative reviews on Amazon HTC Nexus 9; is HTC products really that extremely bad?
Are overheat and screen bleeding and many defective hardware issues still persist and unresolved?
Amazon.com: Customer Reviews: Google Nexus 9 0P82100-16-BLK 8.9-Inch, 16 GB Flash Memory Tablet (Black)
http://www.amazon.com/Google-0P8210...ByStar=one_star&showViewpoints=0&pageNumber=1
However, after carefully reading these user reviews, we have a slight notions that may be, just may be, some people (ie, “Family Fun Store”) is sneaking different HTC Nexus 9 models (made for Chinese market) and selling it in Amazon (have Amazon doing the fulfillment) which is very poor in quality control and cheaply and badly made, not intended for American market.
http://www.amazon.com/sp?_encoding=...rderID=&seller=ARKFFGMZRYG2X&tab=&vasStoreID=
Click to expand...
Click to collapse
I bought one in late november at that exactly same price from the same HTC store. Mine came with a build date from early november 2015, so I got one with less than a month from being manufactured.
I'm happy with my tablet, it does what I want and have not had any of the early problems. It does get hot in the upper right corner but that's just normal in this tablet... I think that's a processor thing and not necessarily a defect. About the screen bleeding, I have none at all. The only thing I don't like are the buttons, but I solved that with a smart-cover for turning on and off, and the volume buttons are not used that much so it's fine by me.
The thing about this tablet is that it's not worth 399, but 239.40 it is... I don't you can find a better one for that price, and first in line for updates? Don't be scared!.
blanco2701 said:
I bought one in late november at that exactly same price from the same HTC store. Mine came with a build date from early november 2015, so I got one with less than a month from being manufactured.
I'm happy with my tablet, it does what I want and have not had any of the early problems. It does get hot in the upper right corner but that's just normal in this tablet... I think that's a processor thing and not necessarily a defect. About the screen bleeding, I have none at all. The only thing I don't like are the buttons, but I solved that with a smart-cover for turning on and off, and the volume buttons are not used that much so it's fine by me.
The thing about this tablet is that it's not worth 399, but 239.40 it is... I don't you can find a better one for that price, and first in line for updates? Don't be scared!.
Click to expand...
Click to collapse
Thank you very much for your reply. Did you purchase directly from HTC? How is any customer services from HTC? Are you able to get Android updates? When you purchase it, what was the Android version? What is the Android version now?
When you say it gets hot, how hot? Is it too HOT to touch, after how long usage?
So far, are you heavy user, does this device hot up well?
Thank you very much.
young707 said:
Thank you very much for your reply. Did you purchase directly from HTC? How is any customer services from HTC? Are you able to get Android updates? When you purchase it, what was the Android version? What is the Android version now?
When you say it gets hot, how hot? Is it too HOT to touch, after how long usage?
So far, are you heavy user, does this device hot up well?
Thank you very much.
Click to expand...
Click to collapse
`
-I purchased directly from HTC in a sale, just like the one you found at exactly the same price. I got the White 16GB
-I don't know about customer service... I ordered it and it arrived rather quickly but I've never contacted them after that.
-Of course I get android updates. As soon as I got it it had a couple waiting to be downloaded... I mean, is a nexus!. Anyways, I have a custom rom but I can go back and install whatever I please. That's the beauty of a Nexus device. This device WILL get the next android N so officially you're good to go for at least another year, but being a nexus it will keep getting support from the developers for a couple of years more and that's for sure.
-Recently I reinstalled a rom and while it was installing all my apps the CPU temperature got up to about 75-76 C, which is within the safe limits for the CPU. The thing is that it transmit the heat to the upper right of the screen and it might feel uncomfortable for you because that's pretty hot. On normal use it does not get close to that and it works just fine. I'm not a heavy user, I use it for social media and occasionally to play a game, where it does sometimes get a little bit hot... but as I said, I don't care because I feel like it's normal. But yeah, from time to time it gets hotter that other devices.
Coming from an old Ipad 2, I can say that the nexus 9 battery sucks in comparison. That old ipad was bought in 2011 and it still lasted several days with about 10 hrs of screen on time... this one gets 2-3 days with about 4 hours on screen on time. But again, I don't care, I keep it at home and I just charge it often. That being said, if you want a very good built tablet, even if it hurts to say it (as an android fan), you should get an ipad. But if you can only pay under 300, the nexus 9 is the best you can get for that price.
Edit: I Heard that the pixel C is at 350 right now, so it might be a better choice. Check it out!
Now I am seriously looking at the LG G Pad 8.3 V500.
How is this LG G Pad 8.3 V500 compare to the HTC Nexus 9. The cost difference is around $80 to $100.
Both will be reasonably useful enough for my applications.
My main concern is product quality. Reading all the Amazon feedbacks and comments (I only read the negative 1 or 2 stars) on the HTC, I am greatly concern.
For app developers, would one select either HTC Nexus 9 or LG G Pad 8.3 as their primary hardware testing platform? Thank you for your comments.
I have the release version of the N9. I did the preorder and got it as soon as it was available. I've had it for 18 months. Build wise I think it's fine. I haven't had any issues and I use a $5 case from amazon.
I won't deny that it doesn't do some things that well. My biggest issue is it doesn't play The Simpsons Tapped out once you get a lot of stuff in your city. (I know sad for a 43 Y.O. )
Other than that it's fine. great for a reader, videos, and general web browsing. I do wish it had a Qualcommm chip over the Tegra. My 2013 N7 does things better than the N9 does.
And the N preview is really good on it.
Please confirm this HTC Nexus 9 has NO MicroSD card slot. Correct?
If no MicroSD card slot, this shall not be the tablet product I can use.

Time to Upgrade ?!!

I bought my nexus 6p on January 2015 and still work perfect with no issues except the performance , it seems cant handle new heavy apps and games , in the other hand multitasking become useless over the time so i have to clear apps frequently .
In this Thread i am looking for your advice >> should i wait for any new device with new generation snapdragon processor 845 ? to get most of the performance ?
or
buy Pixel 2 XL ?
or
wait the Pixel 3?!!!!
i will take your answers seriously .
I just bought a Pixel 2 XL and it blows the 6P out of the water in performance.
Also it supports LTE-A already if I'm not mistaking even though when don't have that yet in the US.
Sent from my [device_name] using XDA-Developers Legacy app
when the original pixel got released... the dual front-facing speakers on my 6P kept me from upgrading
and now Google released the pixel 2 with dual speakers but no headphone jack !
its like they deliberately forcing me not to upgrade -_-
.........................................................
i would still recommend the pixel 2 xl over any other device in the market right now.
ali8383 said:
I bought my nexus 6p on January 2015 and still work perfect with no issues except the performance , it seems cant handle new heavy apps and games , in the other hand multitasking become useless over the time so i have to clear apps frequently .
In this Thread i am looking for your advice >> should i wait for any new device with new generation snapdragon processor 845 ? to get most of the performance ?
or
buy Pixel 2 XL ?
or
wait the Pixel 3?!!!!
i will take your answers seriously .
Click to expand...
Click to collapse
I am having the same issue, My Nexus 6p is giving me a lot of problems (battery, performance) but apart from that ,I love this ****ing phone
I don't want to spend a lot of money in Pixel 2 so, I am searching for a cheaper option
Any advice??
I upgraded to gs8 plus a few months ago. I hate it. Im giving it to the wife, so im going back to the 6p until i decide on a new device . Im thinking op5t. Pixel 2xl is just too much money.
ali8383 said:
I bought my nexus 6p on January 2015 and still work perfect with no issues except the performance , it seems cant handle new heavy apps and games , in the other hand multitasking become useless over the time so i have to clear apps frequently.
Click to expand...
Click to collapse
I would still be on my N6P were it not for the boot loop issue. My battery had degraded to 90% but would still last a full day for my normal use. The N6P is a powerful, fast phone. If all you have are performance issues, then I would back up the phone and completely wipe it. Use a full image and install it fresh. Returning your phone to stock will make it perform like a new phone, guaranteed. When and if the phone finally succumbs to the boot loop issue, THEN replace it with the new best/fastest phone on the market at that time. The Pixel 2 XL is a phenomenal phone and I love everything about it, BUT I would still be using the N6P if it hadn't developed a hardware issue. I was able to use the 4 core fix to get it running and Google gave me a $155 trade-in, a $100 credit at the Google Store, and a free Google Mini speaker. I paid $400 for the N6P new (Amazon Prime day) so I don't have any bad feelings. I've had every Google phone since the Galaxy and this was the first one to give up on me before I was way past ready to upgrade. With the latest price drops on the P2XL, I would say you can afford to wait a bit and see if they drop further or offer better incentives. Cheers.
Huawei replaced my battery and USB port/daughterboard for free a few months ago (RIGHT before my warranty expired)...but you're right. the phone is painfully slow when playing certain games.
have you seen any good deals on swappa?
Cmora24 said:
I am having the same issue, My Nexus 6p is giving me a lot of problems (battery, performance) but apart from that ,I love this ****ing phone
I don't want to spend a lot of money in Pixel 2 so, I am searching for a cheaper option
Any advice??
Click to expand...
Click to collapse
Until the 31st (?), Google has a trade in program on pixel 2/XL. 6P that turns on with no screen cracks is giving $144.(https://store.google.com/config/pix...gclsrc=aw.ds&dclid=CMyK-tbjqNgCFYIkhwodgksAtQ). That leaves a lot but not as much. For about two months, we've been battling that battery deterioration. It's now cutting off at 50% battery. It was a first day Google store purchase, but we're still gonna try Google support since this is a well-known hardware issue. When that fails, we'll have to replace the battery. We have $0. for a new phone at the moment. It was such a great phone----until it wasn't.
Sent from my Nexus 9 using Tapatalk
I'm moving on to OnePlus 5T. The 6P battery issue have become annoying. I have a replacement battery on the way but lets face it, the Snapdragon 810 is just an inefficient processor and sooner or later I would probably have battery issues again or worse.
I would love to stay with Google (I've owned Nexus 4, 5 & 6P) but the Pixel phone's asking price seems unreasonable vs what I use my smartphone for.
Goodbye to guaranteed software updates & support. I've been spoiled by Google too much in that regard but that's the way it goes sometimes.
Sent from my Nexus 6P using Tapatalk
stankyou said:
I'm moving on to OnePlus 5T. The 6P battery issue have become annoying. I have a replacement battery on the way but lets face it, the Snapdragon 810 is just an inefficient processor and sooner or later I would probably have battery issues again or worse.
I would love to stay with Google (I've owned Nexus 4, 5 & 6P) but the Pixel phone's asking price seems unreasonable vs what I use my smartphone for.
Goodbye to guaranteed software updates & support. I've been spoiled by Google too much in that regard but that's the way it goes sometimes.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
FWIW, I agree with everything you've said. Wish I could afford the 5T but glad you can. I just need one more year out of the new battery then a new phone.
Sent from my Nexus 9 using Tapatalk
I'm moving onto Pixel 2 XL. For the past few months, I've had the strangest issue with my 6p and I can't seem to solve it. The phone will shut off randomly. But it's not completely shut off. I need to press and hold onto the power button twice before i can get it to turn on again. If I leave it in that "shut off" mode, the phone gets warm after some time, so it's almost as if it's in some sort of a suspended state. I know it's not a battery issue because when the phone is turned on again, it's at the same battery percentage. I've tried multiple roms and still had the same issue. I've tried not installing any custom kernels with no luck. The breaking point was when this "shut off" happened overnight and i didn't hear the alarm in the morning. Don't want to deal with it anymore. The Pixel can't be delivered soon enough.
wait for a price drop of pixel 2.
when it goes down to 499$ get it.

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