Related
I've had the Galaxy S2 for about 2 months now without any problems.
As of last Friday, I can't receive incoming calls. People who try to call me hear one beep and then they get my voicemail.
Outgoing calls work just fine, as does SMS (incoming and outgoing).
I've put my T-Mobile SIM in another phone and then it is able to receive a call. Another SIM in my phone -> same problem: no incoming calls.
So I figured it must be the phone.
Customer support has started an investigation but that can take up to 1 week, so I thought let's ask XDA.
Can it be a simple setting that I've accidentally changed? Pretty often when I take my phone from my pocket, the screen is unlocked so that could be a cause.
If anyone has a clue or an identical situation, please let me know.
Zjoske said:
I've had the Galaxy S2 for about 2 months now without any problems.
As of last Friday, I can't receive incoming calls. People who try to call me hear one beep and then they get my voicemail.
Outgoing calls work just fine, as does SMS (incoming and outgoing).
I've put my T-Mobile SIM in another phone and then it is able to receive a call. Another SIM in my phone -> same problem: no incoming calls.
So I figured it must be the phone.
Customer support has started an investigation but that can take up to 1 week, so I thought let's ask XDA.
Can it be a simple setting that I've accidentally changed? Pretty often when I take my phone from my pocket, the screen is unlocked so that could be a cause.
If anyone has a clue or an identical situation, please let me know.
Click to expand...
Click to collapse
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
daleski75 said:
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
Click to expand...
Click to collapse
Straight to voicemail. But I've figured it out after 3 days
There's an option to automatically block all incoming calls in the settings. Must have accidentally been activated when the phone was in my pocket.
daleski75 said:
Does your phone ring when a call comes in and also does it go straight through to your voicemail?
Click to expand...
Click to collapse
In my case, the phone does not ring when I get a call at all. I have searched hi and low and I cant find a solution. I have rebooted, i have reflashed, I have changed my ringtone and nothing seems to work, please help!!
Hello my girlfriends SGS 2 has almost the same problem it cannot receive calls sometimes even though she can call everyone. The problem seems to fix by itself sometimes and it appears random.
I read that there was a problem with the samsung galaxy s when using 2G/EDGE connection with data activated and the problem was that the user could not receive calls randomly.
Can you confirm that you are using 2G/EDGE connection and Data activated? I am also trying to find the cause of this problem...
Hope my research helps good luck and waiting for your reply. (http://www.samsunggalaxysforum.com/...eive-incoming-calls-and-sms-while-using-edge/)
Later EDIT ---
She also has a vodafone provider but i have the same provider and never had this issue. Also no call filtering is done.
Make sure Call Forwarding is Disabled under Settings- Call- Call forwarding. And also try to delete the Voicemail number if you had set any.
Regards.
it's nothing Call Forwarding is Disabled related it is because of EDGE connection you can't have a sync or internet connection and while "dialing" data receive calls if you want to call anyone the network prioritizes and let's you dial whoever you want but it is not the same thing for incoming calls
^ Went over my head !
had the same problem in a bad 3g/data coverage area. solution was simply to turn data off and the calls started to come through.
turned data back on and now working ok.
This could be a silly question, but I've never really seen a clear answer on this. Can anyone confirm how the Gear S actually transfers a call? For example, if you're wearing your gear and have your phone on you. If a call comes in, your phone rings and you can answer. Now, let's say you run into a store and leave your phone in the car...before, with the Gear 2 it would say "Bluetooth disconnected" and you're done.
At that "Bluetooth disconnected" point with the Gear 2, is that where the Gear S automatically "connects" itself to the network? In other words seamless connection?
Is this right? (below)
In Bluetooth range: Person calls > Samsung cell phone rings > answer on phone or watch > no answer > goes to VM.
Out of Bluetooth range: Samsung phone sensed your Gear S is out of range > person calls > watch rings > no answer > goes to VM
Thoughts?
gsxr150 said:
This could be a silly question, but I've never really seen a clear answer on this. Can anyone confirm how the Gear S actually transfers a call? For example, if you're wearing your gear and have your phone on you. If a call comes in, your phone rings and you can answer. Now, let's say you run into a store and leave your phone in the car...before, with the Gear 2 it would say "Bluetooth disconnected" and you're done.
At that "Bluetooth disconnected" point with the Gear 2, is that where the Gear S automatically "connects" itself to the network? In other words seamless connection?
Is this right? (below)
In Bluetooth range: Person calls > Samsung cell phone rings > answer on phone or watch > no answer > goes to VM.
Out of Bluetooth range: Samsung phone sensed your Gear S is out of range > person calls > watch rings > no answer > goes to VM
Thoughts?
Click to expand...
Click to collapse
+1 I know you can forward you calls to watch but I would like to know how this scenario plays out as well
Uniquebarbee said:
+1 I know you can forward you calls to watch but I would like to know how this scenario plays out as well
Click to expand...
Click to collapse
Honestly, I don't think we're going to find out until people get their hands on this thing. (On launch day)
gsxr150 said:
Honestly, I don't think we're going to find out until people get their hands on this thing. (On launch day)
Click to expand...
Click to collapse
Yes you are right
maybe you can set up a task with Tasker that tells it every time bluetooth disconnects from that device, forward calls to a specified number.
gingy13 said:
maybe you can set up a task with Tasker that tells it every time bluetooth disconnects from that device, forward calls to a specified number.
Click to expand...
Click to collapse
Guys, I picked mine up today from an ATT corp store. Just walked in and said I'd like to buy a Gear S. Anyhow, I think I have this figured out. When someone calls your phone when the gear is out of range, it rings first on the phone then gets sent to the Gear. Then apparently people leave a message on that other number, that's the part I don't get yet. BUT I did send my buddy a text message while outside of range and he said it came in as my main number.
I hope this does not mess up with my google voice voice mail set up
gsxr150 said:
Guys, I picked mine up today from an ATT corp store. Just walked in and said I'd like to buy a Gear S. Anyhow, I think I have this figured out. When someone calls your phone when the gear is out of range, it rings first on the phone then gets sent to the Gear. Then apparently people leave a message on that other number, that's the part I don't get yet. BUT I did send my buddy a text message while outside of range and he said it came in as my main number.
Click to expand...
Click to collapse
Ugh at that other number. I have google voice also seems I will have yet another number
If the call forwarding happens though the Cell network then google voice should be ok. I just dont want to have to stop using google voice for my voice mails.
There are a few options, rings on phone then forward to watch then voicemail. Auto forward is whenever the watch is not connected via Bluetooth then forward is enabled. Also always forward option.
Where is the option for auto call forwarding when Bluetooth disconnects? I can only see the remote forwarding on the gear on the screen with volume and brightness.
I don't own one as yet (comes in 2 days) lets say.... you do drop bluetooth because your out of range. if your handset is set to forward calls to the gear s number when the call is not answered within a specific time normal call forwarding would do the job. However, call forwarding without the right tariffs could cost you unless unlimited minutes is your tariff. Mine is, so no problems there.
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Lucent said:
After a bunch of clicking and rebooting I got auto call forwarding working when Bluetooth disconnects, but it's not what I expected. It's only forwarding calls when unanswered.
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
Wild guess you have AT&T?
Uniquebarbee said:
Wild guess you have AT&T?
Click to expand...
Click to collapse
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Lucent said:
Nope, T-Mobile. Why? Are there ways around this on non-AT&T carriers?
Click to expand...
Click to collapse
You could try this
AT&T and T-Mobile both use the same method, which lets you change the number of rings right from your phone. To do it:
Dial *#61# from your phone. Tap Send.
You should see a new screen that displays a bunch of information about what's getting forwarded. You should see a line under "Voice Call Forwarding" that says "Forwards to +11234567890" (where 11234567890 is an eleven digit phone number, likely different from your phone number). Write down this number and tap Dismiss.
Now, dial **61*+11234567890*11*XX# and hit Send, where 11234567890 is the number that you found in step two and XX is the number of seconds you want to wait until voicemail picks up. You can set it in increments of 5, where 30 seconds is the maximum.
After you hang up that call, you can have someone call your phone and see if it worked. On some phones, you can dial *#61# again and see how long it's delaying your calls, but our test phone (the iPhone) did not show this information.
Alternatively, you should be able to call AT&T or T-Mobile customer service and have them change it from their end, if you're uncomfortable doing it yourself.
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
rfs830 said:
Another thing that may work for you is to get up a google voice number and just give people that number. Then you they call you, it will ring at both numbers and you wont have to use the call forwarding option.
If only I was not in an area were I cant port my current cell number over to google voice, i would have dont that years ago.
Click to expand...
Click to collapse
THIS is true I have google voice I haven't ported my number over but I get calls and text fine from both numbers
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
Lucent said:
I want to walk away from the phone and leave it behind and have calls forwarded immediately, all calls. I thought that was the point of this feature. I don't want them to have to ring for 20 seconds.
Is there some way to make this happen? I noticed it changes the network settings for unanswered, busy, and unreachable to forward, but all call forwarding is never enabled by auto forward.
Click to expand...
Click to collapse
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
pdqgp said:
I have a call forwarding widget on my Note 3 that I use all the time. It instantly forwards all calls to whatever number you wish. Works great as when I'm in my office at work, I have it forwarded to my land-line, same at home, etc. I do this now on my Gear S too as like you, I don't want to have people wait through long numbers of phones ringing before it reaches me.
Click to expand...
Click to collapse
which app/widget you speak of? i want to give it a try.
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
idelgado782 said:
So while messing around with the settings for google voice and the gear s, I have found that if you activate google voicemail on your phone then the call forwarding option will not work when remotely connected to your gear. Calls forwarded TO the gear s work as they should. As soon as I deactivate google voicemail on my phone, and my phone & gear are connected remotely I have no issues with getting my calls from my main cell phone line forwarded to the gear. This is kind of a bummer cause I was hoping that i'd be able to use google voicemail and thier transcription service because tmo charges $3 per month for it. Womp comp. I rarely get voicemails so it's not the end of the world.
Click to expand...
Click to collapse
They both use the same conditional forward entry for your line. You can only have one. Not both. If you want to forward to Gear S, your own voice mail will never be reached. And vice versa.
billybkny said:
I just hate when people tell you something helpfull and dont provide a link to the help seriosly you come here tou tell about widget but didnt even mentioned wich widget you using to call forward .....dahhhh
Click to expand...
Click to collapse
I suppose, but honestly, it's not that hard to just get on the play store and look them up. They all function pretty much the same. The one I use is RedirectCall. All one word. Very simple and works great.
I couldn't get it to forward right away either. It's pretty simple to actually just forward the call to the Gear S manually. On T-Mobile devices dial **21*your ten digit number# then when you want to cancel it dial ##21# that's it works like a charm. I use tasker now to do it automatically and have had no hiccups. Although it would be nice if it just worked correctly through gear manager.
im looking to purchase a gear s unlocked brand new but everywhere i go to finda a demo or more info i cannot find one where i live even the staff are clueless even the ones working in the samsung store.
my questions are
1. if i put my phone sim into my gear s what functions can it do similarly on my phone if say i go for a walk without my phone? will whatsapp work?
2. does the gear s need to have your phone connected to the internet at home if you leave it there and go out for the day for full functionality? i read in order for gear manager to function the phone needs to be on and connected to a working connection (obviously the gear s will have my sim in it o i assume calls etc i'll receive via the watch)
3. is the watch truly stand alone for calls texts whatsapp etc if i just put my phone sim in it and go out for the night?
my ideal scenario is if i want to go out for the night and dont want to bring my phone wih me im hoping i can receive calls texts and whatsapp only by just having my phone sim in the watch. is this doable? or does my phone need to be connected in some way?
thanks
Yes. If you put your sim in the watch you will get phone calls and txt. You can txt back just like normal. Not sure about whatsapp because I don't use it. You do have to have a Samsung phone to get emails and other notification type stuff and the phone has to be connected to wifi for that to work. It makes a remote connection using network via wifi with phone and cell network with the watch.
Sent from my iPhone using Tapatalk
So can i leave my phone at home connected to wifi and receive calls and texts from that number pushed to the gear s and also receive calls and texts on the separate sim i have in the watch?
If i put my phone sim in my gear s can i literally get everything i need pushed?
Sorry your post answered my question above. But in regards to whatsapp calling or viber on the gear s can i do that from the watch? How loud is the loud speaker? Like if im outside and it is noisey with traffic can i still hear without needing to put the watch close to my ear?
Lastly is it possible to sideload android wear fitness apps to it even though it runs tizen?
I like i can put a sim in unlike the s 2
I love my Gear S and the main reason I bought it is for the fact that it can auto call forward and connect remotely. Lately however the dang thing does not seem to work if at all.
What's the deal? I have my Note 3 connected via BT. Both devices are connected and working just fine, and all is good. If I leave the house 1/10 times the Gear S will work properly forwarding calls and being connected remotely. Otherwise, it just never works and gives me that dumb error on the watch to Try Again. It never works, so I reboot it. Again, 1/10 times it will work.
Today I decided to work through this and of course it's not working. It says that the phone is connected remotely but I am not getting any notifications. I can from the Gear S, I can send email from it, but texts and notifications go into limbo. WTF! I swear, it's a love / hate with Samsung and it's issues like this that make me hate them.
Now I've reset the Gear S and am in the process of restoring it in hopes that somehow this fixes it. If not, I'll blow it away again and remove the gear manager and start from scratch.......again!! I had to do this back in Feb due to the Gear S giving up taking a charge for some stupid reason.
Sorry for my frustration, but WTF is wrong here? Anyone have these issues? I'm on the edge of leaving Samsung for something else just because I"m getting tired of this crap.
I have the AT&T version too and was getting this issue. Go into the call settings on your phone to see if you're getting the NETWORK OR SIM CARD ERROR. If you see this, you need to reboot your phone and your Gear S.
I have a Note 4 on Lollipop, but what I do is:
Go to the Phone app
Tap the three dots on the top right
Tap settings
Tap Call
Tap More Settings
If you see the sim or network error here, the call forwarding to the Gear S will not work and you will have to reboot your phone and watch.
If you keep seeing that error, then call AT&T and have them reregister your device (phone) sim to the network.
That's what I did to fix mine. This might be just a Note 4 issue in my case but the steps might work for the Note 3 also.
It could also mean you have a bad AT&T signal where you are because the watch has to communicate with the phone before initiating the call forwarding.
Go to mobile carrier settings and set the phone to forward unanswered calls to your S's assigned phone #. This way if the software fails, the carrier's network will forward the call to your watch regardless.
mghtymse007 said:
Go to mobile carrier settings and set the phone to forward unanswered calls to your S's assigned phone #. This way if the software fails, the carrier's network will forward the call to your watch regardless.
Click to expand...
Click to collapse
Thanks. I actually do that through a nice widget if I know for sure I'm going to be out with watch only. Mainly so the inbound callers don't have to sit through a number of rings before their call comes to me.
That said, it's really a band aid as the darn auto forward should work. I'm going to check what was suggested above and see what I find. The problem is last week it said it was connected remotely but I wasn't getting any notifications. That coincided with no call forwarding, thus I think the problem is more than just forwarding.
I reset the watch, restored, etc. and it worked once. I'll know more this week. THank you again for the input. Any input if very much appreciated.
pdqgp said:
Thanks. I actually do that through a nice widget if I know for sure I'm going to be out with watch only. Mainly so the inbound callers don't have to sit through a number of rings before their call comes to me.
That said, it's really a band aid as the darn auto forward should work. I'm going to check what was suggested above and see what I find. The problem is last week it said it was connected remotely but I wasn't getting any notifications. That coincided with no call forwarding, thus I think the problem is more than just forwarding.
I reset the watch, restored, etc. and it worked once. I'll know more this week. THank you again for the input. Any input if very much appreciated.
Click to expand...
Click to collapse
Sorry to hear you have a&t. Connected remotely and call forwarding are two completely different things as you may know but regardless of the matter its not Samsungs fault. Your device showed that it was connected remotely therefore it was....the real issue is your wireless carriers crappy network not pushing your notifications plain and simple not your watch or your phone. Both are working just fine from what you've stated which leads to the fact that its your network connection. Only GSM networks are capable of auto call forwarding which as I stated is completely carrier network based. No offense but at&t sucks anymore and havent seen these issues with anyone but at&t customers. Its on at&ts end. Call and complain about your issue but unfortunately I doubt they will do crap which is why I left at&t 3 months ago. Hope you can get them to figure it out.
I was having the same problem. Used Gear Manager to turn off auto forwarding, rebooted phone, turned call forwarding back on and it solved the problem. Unfortunately you have to wait until you are back with your phone to resolve the issue.
pdqgp said:
I love my Gear S and the main reason I bought it is for the fact that it can auto call forward and connect remotely. Lately however the dang thing does not seem to work if at all.
What's the deal? I have my Note 3 connected via BT. Both devices are connected and working just fine, and all is good. If I leave the house 1/10 times the Gear S will work properly forwarding calls and being connected remotely. Otherwise, it just never works and gives me that dumb error on the watch to Try Again. It never works, so I reboot it. Again, 1/10 times it will work.
Today I decided to work through this and of course it's not working. It says that the phone is connected remotely but I am not getting any notifications. I can from the Gear S, I can send email from it, but texts and notifications go into limbo. WTF! I swear, it's a love / hate with Samsung and it's issues like this that make me hate them.
Now I've reset the Gear S and am in the process of restoring it in hopes that somehow this fixes it. If not, I'll blow it away again and remove the gear manager and start from scratch.......again!! I had to do this back in Feb due to the Gear S giving up taking a charge for some stupid reason.
Sorry for my frustration, but WTF is wrong here? Anyone have these issues? I'm on the edge of leaving Samsung for something else just because I"m getting tired of this crap.
Click to expand...
Click to collapse
The problem is lollipop if restore your phone to kitkat then setup call forwarding then upgrade to lollipop and you will not see sim or network error again
rickleasa said:
The problem is lollipop if restore your phone to kitkat then setup call forwarding then upgrade to lollipop and you will not see sim or network error again
Click to expand...
Click to collapse
I don't think it's lollipop. It's now been working fine since a Gear S reset. I just think Sammy needs to figure out the bugs where ever they are. Moot point once someone else comes out with a nicer styled one with a sim card as I'll likely go that route.
pdqgp said:
I don't think it's lollipop. It's now been working fine since a Gear S reset. I just think Sammy needs to figure out the bugs where ever they are. Moot point once someone else comes out with a nicer styled one with a sim card as I'll likely go that route.
Click to expand...
Click to collapse
ok glad to hear but that didn't work for me as when i went to call setting on my phone i still received the sim network error until i did the restore but glad it worked for you
djc-wi said:
I was having the same problem. Used Gear Manager to turn off auto forwarding, rebooted phone, turned call forwarding back on and it solved the problem. Unfortunately you have to wait until you are back with your phone to resolve the issue.
Click to expand...
Click to collapse
I finally figured out this only happens to me after I have Bluetooth paired to my car or a headset. Only happens every once in awhile. If I reenter my car and turn it on, as soon as Bluetooth reconnects it's back to working. The problem will come back if I don't reset my phone. Then all is fine for a few days. In my case obviously the bug is in gear S bluetooth not my phone or my car as the same thing at times will happen with a Bluetooth headset.
SaintCrispin said:
I have the AT&T version too and was getting this issue. Go into the call settings on your phone to see if you're getting the NETWORK OR SIM CARD ERROR. If you see this, you need to reboot your phone and your Gear S.
I have a Note 4 on Lollipop, but what I do is:
Go to the Phone app
Tap the three dots on the top right
Tap settings
Tap Call
Tap More Settings
If you see the sim or network error here, the call forwarding to the Gear S will not work and you will have to reboot your phone and watch.
If you keep seeing that error, then call AT&T and have them reregister your device (phone) sim to the network.
That's what I did to fix mine. This might be just a Note 4 issue in my case but the steps might work for the Note 3 also.
It could also mean you have a bad AT&T signal where you are because the watch has to communicate with the phone before initiating the call forwarding.
Click to expand...
Click to collapse
You're a doll. This was EXACTLY my issue, and I spent ages pouring through forum posts and even called AT&T. I saw your post, rebooted my devices together, and voila! <3 Best!
foulmouthedruffian said:
You're a doll. This was EXACTLY my issue, and I spent ages pouring through forum posts and even called AT&T. I saw your post, rebooted my devices together, and voila! <3 Best!
Click to expand...
Click to collapse
Hah I'm glad it's working for you now.