Hi,
It seems to me that since the Lollipop update, the background noise reduction during calls is defective.
Indeed, if the option is enabled (Parameters/Calls), my voice is less and less audible for my interlocutor. If I disable the option, the voice is good.
Is this a problem with lollipop or my second microphone is dead?
butchy93 said:
Hi,
It seems to me that since the Lollipop update, the background noise reduction during calls is defective.
Indeed, if the option is enabled (Parameters/Calls), my voice is less and less audible for my interlocutor. If I disable the option, the voice is good.
Is this a problem with lollipop or my second microphone is dead?
Click to expand...
Click to collapse
this is problem as far as i know since jelly bean and im wondering why did they ever put sutch option when u cant even use it...yes i know when i turn it off its all fine when turned on, all calls become very low on volume and sometimes echo acures...theyx could or should solve this for once and for all but anyway not a big prob for me...i had xperia Z before and i think it somehow worked there but with the xperia Z2 NoiseCanceling is a bad... but with NC headphones i can confirm that i was talking on the phone while riding motorcycle and the caller on other side heard me like i was in some room without any wind noise or whatsoever...so it really works with NC HP and second MIC IS NOT DEAD...hope i helped u make solve that question.cheers
Thanx,
So I never had to activate this option before. And that's when I searched in the new lollipop menu I had the "wrong" idea to do so.
butchy93 said:
Hi,
It seems to me that since the Lollipop update, the background noise reduction during calls is defective.
Indeed, if the option is enabled (Parameters/Calls), my voice is less and less audible for my interlocutor. If I disable the option, the voice is good.
Is this a problem with lollipop or my second microphone is dead?
Click to expand...
Click to collapse
This happened to me on KitKat,. It only happens when you flash a different customization version.
I rooted the Z2 and flashed a Generic ROM from another country and the Noise Reduction broke and Lollipop I flashed the Baltic Generic version and here too the noise reduction breaks. When i revert back to my original ROM the noise reduction works perfectly.
I'll try when the update will ne available for my country.
Guys let's team up and send some complaing emails to Sony to fix this ****. I can't use that option and it's really useful sometimes.
Related
Hi guys!!! I have this great smartphone but I have a big problem and I'd like to know the cause.
I have done the root of my phone and than i have installed olokos's mod ([SOUNDMOD]Both speakers while incoming call + headphones boost )
In the fiist moment, the person that I called hears his voice like an echos. ( i have done a mistake: I have installed the wrong mod) i have done the backup restore and than I have put my backup rom.
now every person that talks with me or hears my voice like it is hoarse or as if I put a hand in front of the speaker . how is it possible???
according to you is, it a harware issue or i need to set my phone? is there an app?
thanks a lot
ps Sorry for my english! I am italian!!!
It's software, update to 438 if not already, if problem persists disable noise suppression and/or voice enhancement, should be fine then
Mr.R™ said:
It's software, update to 438 if not already, if problem persists disable noise suppression and/or voice enhancement, should be fine then
Click to expand...
Click to collapse
thanks a lot.I have already tried to disable these 2 options, but it is really bad.
I have done a test. I have inserted this code: *#*#7378423#*#* . i tested the microfone. my voice is clean!!!It's no hardware
Hi all,
I have made my Z2 update to .167 Android 4.4 update for it, it is nice at good speed, having remoteplay for PS4 (which i doesn't tried it but seem good?) and camera in video seems to be working good quality.
but there's big problem, where is my "xloud" in setting? and it really made my Z2 ringtone and notice sound very low volume! And also I found that the counter in the clock app doesn't work well, it count to end and jumps out, but the notice sound just ring a second and stop!
Really annoying in these 2 problem.
Is that someone facing the same issues? Or there were way to solve these?
Thanks.
jerrychf said:
Hi all,
I have made my Z2 update to .167 Android 4.4 update for it, it is nice at good speed, having remoteplay for PS4 (which i doesn't tried it but seem good?) and camera in video seems to be working good quality.
but there's big problem, where is my "xloud" in setting? and it really made my Z2 ringtone and notice sound very low volume! And also I found that the counter in the clock app doesn't work well, it count to end and jumps out, but the notice sound just ring a second and stop!
Really annoying in these 2 problem.
Is that someone facing the same issues? Or there were way to solve these?
Thanks.
Click to expand...
Click to collapse
I have the same problem... i don't find Xloud setting.
Hello, first of all my english isn't good enough to describe all i want to say, i hope it's enough understandable.
My device xperia z3 (D6653) has a problem on speaker with incoming calls and activate loudspeaker phone during phone calls, the ringtone is too low.. as well as my speaker in phone calls.. the music is working fine and loud as it should be (both speaker work, top and bottom) but when somebody call me the phone rings too low even though every volume level is set to max! it's even more weird because when i go to "phone ringtone" like i would to set a new one, when i play the ringtone i already put or any another one the volume is normal as it should be and both speakers work.. but the problem still goes on when somebody calls me the bottom speaker only working and the phone sound is too low to hear of course as i mentioned when i active phone speaker during a call the bottom speaker still only working and i can't hear the caller while no sound or noise near me (quite place)!!
please help me, i am really very very disappointed.. i am missing most of my incoming calls because of this, and i can't hear the when loudspeaker is activated in calls..
P.S: the phone sound overall become a bit low but pretty noticeable after lollipop update or whatever i don't know, it was more louder when i bought it new, btw the speaker issue is remained the same when it was new though..
Build number; 23.4.A.0.546
Thanks.
please anybody help me!! i need a new software to solve this problem.. i can barely hear my phone ringing or even loudspeaker during calls...
Jeinyx said:
please anybody help me!! i need a new software to solve this problem.. i can barely hear my phone ringing or even loudspeaker during calls...
Click to expand...
Click to collapse
You will have better luck asking here:
http://forum.xda-developers.com/z3/help/sony-xperia-z3-help-thread-t3164306
That's where the experts for your device are located.
When I place or receive a regular call the other person can barely hear me unless I speak less than 0.5 inches from the microphone. At less than 0.5t inches, they hear me good. At 2 inches extremely muffled or nill (this is the distance of the mouth in a regular call), and at 3 or more inches nothing at all.
Physically the mic however works fine when recording videos, so it has to be something non-physical. Also confirmed with a test on the Microphone at *#*#7378423#*#* where the both primary and secondary mics record fine.
In desperation I used flashtool and re-image the whole thing (even with erasing all data) with the latest XpriFirm ROM and tested it right after the successful image and without installing any 3rd party apps. The problem still there.
I also tried 3 different ROMs from different countries, but the problem still there.
Using a external wired headset mic works fine.
It seems, like a setting that is aggressively reducing the mic sensitivity just for the phone calls.
Ruled out 3rd party applications, mic physical damage or normal Android setting, I am really lost on to proceed from here!
Does anyone know what to do?
----
Model: E5823.
Bootloader has never been unlocked so no root.
Do you have the volume all the way up during the call? As in once call is started turn it up.
Idk how much it will help but have you tried to flash the soundmod? I have never had a problem with the mic other than a small echo on speakerphone. Also have you tried speakerphone wile in call? Might be something wrong with the phone apk, try a third party phone dialer? It wouldn't hurt to go through the sound menus to check everything as well.
Hi!
I doubt is a setting (in the Sound Effects options everything is off) since I flashed a stock clean ROM.
Did not know there are alternative dialers... I will study them today.
Regarding flashing the soundmod, can you do that without being rooted? If so, i'll search in how to do it too.
Cheers and thanks from just a couple of dozen miles south of you Sagnasty.
Have you tried to change the value of microphone sensitivity, although the option is in the Settings / Sound and Notification / Accessory Settings - turn mic sensitivity to high and see how it is then in a conversation?
The Speakerphone as suggested by civicsr2cool was surprising... the mic just picks up voice just fine from the distance in that setting!!
Then I just played with those mic sound settings as per Monipeev, (I did that days ago) but now it did something and in any sensitivity setting works fine... it must have been playing with this setting and the speakerphone one that may have unstuck some mic glitch.
Thanks so much guys... and two think I spend hours trying to solve this and even flashing ROMs! :victory:
Hi everybody. It happend to me with my Xperia Z5 compact as well - the mic did not work properly during call, but when I tested it offline the mic was OK. Playing with settings did not work as well as factory reset, so I ordered microphone spare part from China (ca 2$) and replaced it. Then the problem disappeared. I agree with polar_bay above it seems like mic glitch - I think my spare mic was slightly different from the original (maybe less sensitive) and that's it. Maybe also complete voltage drop (battery disconnection) helped to unstuck it.
My recommendations are:
1. play with mic settings (sw)
2. open the phone and disconnect the battery for a while (1 minute)
3. place small&thin absorber between mic and hole in phone case
4. replace microphone
hi, I have just bought another used xperia z5 compact as my other device has gotten old. after I received the new one I almost directly rooted it installed twrp and flashed lineageos 17. after a while I recognized that the microphone is not working during calls, only if the speaker is enabled. also when i want to record audio or use the tuner it doesn't work.
is there any chance to find out if it is a hardware problem or if it can be solved by some setting or so, be it coding?
thanks for any hints!
Hello guys,
My XAU Dual showing microphone issues during making calls! when I make a phone call my friends keep complaining about barely hearing me (very low voice) or my voice is like someone talking in a deep tunnel with too much echo ..sort of that!
here are some things I tried to fix the issue but all failed to fix it:
1- I tried factory resetting my device
2- tried repairing my device software using Xperia Companion
3- tried disabling audio enhancement (ClearAudio+ ....etc)
4- in settings>call>SIM>Equalizer ...set to normal
5- tried looking for microphone noise suppression in settings.. can't find it
Didn't drop my device & never exposed to any fluids!!
Tho, I ran diagnostics>tested my microphone, one time I hear my voice good, then gave it another try later on & the microphone recorder a very low sound!!
Am really outta options here & this issue really sucks
My device model number is F3212, running android 6.0, build number 36.0.B.2.146.
Any ideas..
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
grogzero said:
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
Click to expand...
Click to collapse
I didn't notice that flipping the phone or switching to speaker output might work, gotta try it first.
What bugs me the most is the fact that I can't find anything related to disabiling microphone noise suppression at an section of this device settings!
Am using a headphone currently & waiting for Android nougat to hit the device & hopefully fix the issue.
This problem was never there when I first used my device out of its box, but later on it appeard after may be 2 upgrade patches of Android 6.0 few months later.
Waiting is my only hope...