I purchased a moto z force on ePay. The iMEI number is ok (not stolen) with Verizon but the seller wiped it and now will not answer any if my emails . The Google security feature requires the past email and PW are needed to continue passed the beginning setup. Zero cooperation from seller... and PP and eBay won't help because it was as described ( or not disclosed). Is there any way to get passed this issue or did I get a brick or case parts. Can it be reflashed or some other reset be done? Thank you in advance for any help with this.
pmanfre said:
I purchased a moto z force on ePay. The iMEI number is ok (not stolen) with Verizon but the seller wiped it and now will not answer any if my emails . The Google security feature requires the past email and PW are needed to continue passed the beginning setup. Zero cooperation from seller... and PP and eBay won't help because it was as described ( or not disclosed). Is there any way to get passed this issue or did I get a brick or case parts. Can it be reflashed or some other reset be done? Thank you in advance for any help with this.
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see http://www.rootjunky.com/motoreaper-frp-removal-tool/
Bypassing this by just anybody would defeat the purpose of this valuable safety feature and I would hope it is not possible. If Google did not provide a bypass to the legitimate sources (carriers) then shame on Google for not doing this. I would check and see if Verizon might be able to help you since it is not blocked and the owner who sold the phone to you would not be reporting the phone as stolen. Perhaps bring your receipt with IMEI number on it and they should be able to verify that you are legit and unlock your phone. Ebay should be tighter on this kind of thing!!!
removal tool.
It will not allow a download unless you are enrolled in a course of some kind. Anyone have that tool or other fix?
PM
FRP Question...
pmanfre said:
It will not allow a download unless you are enrolled in a course of some kind. Anyone have that tool or other fix?
PM
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I was able to download some and they did not work. Paid a service to do it and they could not do it either. Appears to have taken a new security update
so far it is unbreakable it seems.
Any ideas?
pmanfre said:
I purchased a moto z force on ePay. The iMEI number is ok (not stolen) with Verizon but the seller wiped it and now will not answer any if my emails . The Google security feature requires the past email and PW are needed to continue passed the beginning setup. Zero cooperation from seller... and PP and eBay won't help because it was as described ( or not disclosed). Is there any way to get passed this issue or did I get a brick or case parts. Can it be reflashed or some other reset be done? Thank you in advance for any help with this.
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If it was described as a working phone and the seller is ignoring you. Then file a complaint with ebay about the auction. Since you clearly can't use the phone. Take pictures of the device lock and when you file the complaint you will need to add them.
Yes I can ...and have time to do that but I was hoping to get this working because the price was very good. If not I will do that as a last resort.
Related
no
Take it to a TMO store, I doubt anyone here will be too willing to help giving the possibility that you may have a stolen device.
If it is rooted there is a way, I don't have the link, but you use adb to pull and edit one of the db's , if it is not rooted, then most likely SOL ...
colaicee said:
i work at a cellphone repair shop. we also buy sale and trade phones. i use XDA a lot for the new android phones coming out when people have problems.
my coworker bought a vibrant from a customer that came into our store, the thing is that now the phone is patterned locked and we dont know the original email address. he said that it was working fine when he first purchased it. my guess is the customer unlocked it before my coworker played around with the phone.
anyways, no i didnt steal it. or any of that bs. we have a business license, a store front, and 99.9% feedback on ebay.
pm me if theres a way. willing to paypal for info.
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if you really did buy it, then call the person up and ask them.... unless i'm mistaken if any store buys stuff from customers they're supposed to document all information in case the item has been stolen
The phone is locked regardless. There is an android bug that doesn't allow the phone to verify the google credentials after you try the pattern lock too many times. Even if if was the OP's actual phone, he'd need to either factory reset, flash a new rom to the device, or get a replacement phone.
No one here will be able to help you get past it. There were security holes that allowed people to bypass it, but Google has sinec patched those, without fixing the fundamental issue (users, their children, their friends locking them out and basically "bricking" the device for all intents and purposes).
You got got, and it's probably a stolen device (not saying you stole it, someone else could have).
If you go to T-Mobile they will ask for you account information and check the IMEI against you account. T-Mobile uses different bands as AT&T so there aren't that many people buying Vibrants up front to unlock them and use them on different carriers, TBQH. If that IMEI belongs to someone else (it's even on you contract/reciept), they won't replace the phone. They will assume it's stolen.
Maybe if you start a contract/new line the reps in the store may help you out, though.
However, contacting Samsung may yield better results, but I think the Warranty is handled by T-Mobile, unless it's a hardware defect (hardware locked devices and pattern lockouts are both software issues).
"No i didn't steal it"
LOL
:/........
Nvm, lol
Sent from my SGH-T959 using XDA App
If it is rooted you could always try this ..
http://forum.xda-developers.com/showthread.php?t=485988
ookas said:
if you really did buy it, then call the person up and ask them.... unless i'm mistaken if any store buys stuff from customers they're supposed to document all information in case the item has been stolen
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yep, good call there. if the op purchased the phone he should have all of the sellers info on file.
Long story short, factory reset phone. Prompted with "Phone has been reset, please enter last used Google Email and Password." So I enter in the correct information, proceed to the Terms and Agreement page, and it sends me back to the "Enter Google Email and Password." Page again. It's stuck in this loop.
I tried changing my password, factory resetting, clearing the cache, talking to Samsung rep (they said to send it into a service center), I'm just at a complete loss here.
Some research says that after you reset your password, you have to wait 72hrs before you can unlock the device again. I'm not sure if that makes sense...
Any help would be greatly appreciated. Thanks
Good luck. Smartphones have become pretty hard to crack in the past 2 years. The last thing i would maybe try is odin back to stock and try again. If that doesn't work, you should ask for a replacement. My job used to be a Samsung service center and we were told if anybody comes in with a knox or reactivation lock issue to send the unit to the head service center and they will send us back an other phone. Just like on the icloud lock on idevices, it's a huge hassle to bypass thoses locking mechanisms, and for a good reason.
polish_pat said:
Good luck. Smartphones have become pretty hard to crack in the past 2 years. The last thing i would maybe try is odin back to stock and try again. If that doesn't work, you should ask for a replacement. My job used to be a Samsung service center and we were told if anybody comes in with a knox or reactivation lock issue to send the unit to the head service center and they will send us back an other phone. Just like on the icloud lock on idevices, it's a huge hassle to bypass thoses locking mechanisms, and for a good reason.
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well I'm not necessarily trying to crack it, just get it to work properly.
Sent from my iPhone using Tapatalk
bubblebuddyi said:
well I'm not necessarily trying to crack it, just get it to work properly.
Sent from my iPhone using Tapatalk
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Well at this point brute force would be an option to consider. There are a couple of thread of users being locked out of their own phone in the Note 4 forum, i remember seeing them when i had a note 4 and it was one of the most active threads, I know it took them a few months to figure out what to do when you are a legit user, not a thief, and you're locked out of your phone because you forgot to untick the reactivation lock option after either flashing or restoring. I know there is a way, but i'm not sure where the thread is, I know it's either in the T-Mo section or the international section because these are the only 2 sub forums i visited.
You should consider checking it out, might be your only hope before bringing the unit to Samsung...and BTW, you'll probably have to fight with them because technically, this is a user mistake...at least that's how we dealt with it when I worked for Samsung. If you're lucky enough, you'll deal with a person like me that can relate to your issue and will pass it under warranty by bending the truth a bit.
EDIT: My memory fooled me, it's the Note 3 forum, not the 4
iCLoud Activation Lock Solution
Hi,
I from tihs understand that you have iCloud Actvation Lock problem, and need for you to add original owner password in your device to unlock. If you not are the original owner that only way is to use factory unlock service. I have the some problem as you and used this here: howtoiphonegeek .com and help me.
bubblebuddyi said:
Long story short, factory reset phone. Prompted with "Phone has been reset, please enter last used Google Email and Password." So I enter in the correct information, proceed to the Terms and Agreement page, and it sends me back to the "Enter Google Email and Password." Page again. It's stuck in this loop.
I tried changing my password, factory resetting, clearing the cache, talking to Samsung rep (they said to send it into a service center), I'm just at a complete loss here.
Some research says that after you reset your password, you have to wait 72hrs before you can unlock the device again. I'm not sure if that makes sense...
Any help would be greatly appreciated. Thanks
Click to expand...
Click to collapse
If you changed your password recently you should wait 72 hours and then you'll be able to unlock it with your credentials. Hope this works for you and it's your case.
Hi to all.
I'm hoping somebody might be able to help me bypass the Samsung ID and login request on this Samsung s6 edge. I did not buy this phone on eBay. I actually found this phone on the ground in a car park next to my van close to the hotel I was staying at whilst working in London. The finger print and pass lock security features were on which I've now bypassed.there was a box on the screen saying sim deactivated? If I could of I would of returned it but as I can't why let a phone go to waste.if somebody could please help I would be very greatful
I do not think anyone can legally help you, your best bet would be to return it to the carrier so they can get it to the rightful owner
Sent from my SM-G925T using Tapatalk
I's strongly advise you contact the police, from experience they will hold the handset for a short period of time and if no one claims it then it's yours.
If there is a Samsung account on the handset can you see the email address? It might be worth firing the original owner an email letting them know you have it. It's an expensive bit of kit to lose and someone will be missing it.
That said, if you are morally fine with keeping it then check this thread out...http://forum.xda-developers.com/galaxy-s6/help/samsung-account-pass-galaxy-s6-t3111916
Thank you all. but no email address is showing.the phones been wiped clean with the battery reset I could return it to an 02 shop I doubt it would find its way back to the owner down in London.reset thread is unclear and doesn't seem to work once again thank you to all
IMEI numbers are linked to accounts, there is 100% chance they can find out who the owner is. If you hand it to the police and no one claims in 28 days then its yours.
ok I will look into doing that thanks again
If you have gone through the other posts about sim unlock the T-Mobile LG V10, you must have come across users complaining that the Device Unlock app as well as the third party unlockers are not able to sim unlock some LG V10 phones, predominantly the ones that are purchased from the LG Partner Purchase Programs. Just want to check if there is any ROM that can help overcome this or can give the device unlock code popup when tried through the dialer? It's such a disappointment that I couldn't use this beautiful device on my network and struggling to find out a way for this unlocking.
For users who are having the same issue, do you think we need to go through an FCC Complaint for this?
I guess calling T-Mobile is of no help, no way they can add the IMEIs of such devices to the database?
I've been meaning to suggest this for a while. It's a huge longshot, because it seems to be limited to Samsung devices, but this fellow is able to unlock lots of their models by himself. I thought possibly someone could contact him and see if he might know anything about LG devices, or be up to the challenge of maybe tinkering with it. Wish I could be more helpful..
http://forum.xda-developers.com/showthread.php?t=3196964
@YrrchSebor I checked with the developer on this.unfortunately he cannot unlock lg v10 ?
This has been mostly successful for people: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
Thanks for the reply @siraltus. I did try their service, but they refunded me back!!
nikhilatbits said:
Thanks for the reply @siraltus. I did try their service, but they refunded me back!!
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That sucks... oh well, we tried!
Hmm, I started a PayPal dispute with the seller and he declined mentioning PayPal will not consider buyer's remorse. Also since it was never used on a T-Mobile account, it isn't register in their databases. I am planning of taking a 100$ prepaid account, use it for 3 days, apply for unlock and then escalate the claim to PayPal as hardware issue. Will that work? Did anyone try this way with PayPal?
Did you try activating the phone by buying prepaid card? How did it go? I am facing same issue and looking for solution as well.
Guys I found a solution for this finally and it's legit.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
If a mod edits my post there with the tmo contact info just either pm me or find me on hangouts or Google plus and I will help you!
markbencze said:
Guys I found a solution for this finally and it's legit.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
If a mod edits my post there with the tmo contact info just either pm me or find me on hangouts or Google plus and I will help you!
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Tried calling the number but the call is going to voicemail. I should give it a try in a weekday I guess. Thanks for sharing though! I Ray of hope finally!
cyberfrost said:
Tried calling the number but the call is going to voicemail. I should give it a try in a weekday I guess. Thanks for sharing though! I Ray of hope finally!
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Call and email her. She is the one to make it happen. Just don't waste her time of you don't qualify for an unlock.
Got my cellphone unlocked finally. I filed a complaint on FCC complaints portal. I got a call from t mobile within a week. The caller took my IMEI and asked me to wait till further communication. Today I got a call from t mobile telling me that they were able to whitelist my IMEI. I tried the unlock app and my phone was unlocked.
cyberfrost said:
Got my cellphone unlocked finally. I filed a complaint on FCC complaints portal. I got a call from t mobile within a week. The caller took my IMEI and asked me to wait till further communication. Today I got a call from t mobile telling me that they were able to whitelist my IMEI. I tried the unlock app and my phone was unlocked.
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Yep seems this is the way to do it.
[ SM-G965U | SM-G965U1 ] IMEI Repair / Change / Corrupt / etc.
I was reading a few places people referencing that we can "repair" them with a couple flash files. However, not able to find them or a method. Any direction is appreciated.
Also, came across a video and service of someone that does this remotely and maintains a valid IMEI Cert and includes the carrier Unlock as well. Not inexpensive by any means.
http://imeirepair.ca/store/galaxy-s9-s9-plus-bad-blacklist-imei-repair/
https://www.youtube.com/watch?v=rvQGnOPTHoY
I've also been looking at some of the paid "BOXES" and cant find one that does IMEI repair currently on the S9 S9+ unless my search criteria is off.
Direction or input is appreciated.
hi, did u restore imei?
---------- Post added at 12:26 PM ---------- Previous post was at 12:26 PM ----------
skygear said:
[ SM-G965U | SM-G965U1 ] IMEI Repair / Change / Corrupt / etc.
I was reading a few places people referencing that we can "repair" them with a couple flash files. However, not able to find them or a method. Any direction is appreciated.
Also, came across a video and service of someone that does this remotely and maintains a valid IMEI Cert and includes the carrier Unlock as well. Not inexpensive by any means.
http://imeirepair.ca/store/galaxy-s9-s9-plus-bad-blacklist-imei-repair/
https://www.youtube.com/watch?v=rvQGnOPTHoY
I've also been looking at some of the paid "BOXES" and cant find one that does IMEI repair currently on the S9 S9+ unless my search criteria is off.
Direction or input is appreciated.
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Click to collapse
hi, did u restore imei?
before u go to any stores, do an ODIN installation of your firmware to eliminate any software possibilities. Its very rare that a phone just lose its IMEI for whatever reason. Ive tinkered with phones from Motorolas to LGs and Samsungs and so far u dont open the phone and desolder something, its hard to lose the IMEI
Yes. Used a paid service.
Basically someone has access to the Qualcomm servers through a repair center. They request a new IMEI Cert and flash it with an Engineering BL or similar. First they Blank the IMEI to 000000000000000000 then flash the new or custom IMEI CERT.
Repair Samsung
I repair any Samsung and Motorola remotely, my whatsapp 5595981029433
I had similar a problem with restoring it and I could not fix it myself even though I spent lots of time searching for the solution.
Taking my phone to third party serviceman solved the problem.
olecramthury said:
I repair any Samsung and Motorola remotely, my whatsapp 5595981029433
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Please tell me how to contact you. I've downloaded whatsapp and can't figure it out.
Clearj7 said:
Please tell me how to contact you. I've downloaded whatsapp and can't figure it out.
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Click to collapse
add that number as a contact, go to whats app, tap the little chat bubble icon on the bottom right, select the contact you created, chat away.
olecramthury said:
I repair any Samsung and Motorola remotely, my whatsapp 5595981029433
Click to expand...
Click to collapse
My s10 has a blacklisted Imei and has a Knox ****er to 0x1 void guaranty, can you fix it remotely? If not can it be done with a z3x box?
Send me whatsapp +5595984135631
I need this done, just bought an s9 locally and the fool didn't finsh making payments and so I can not activate it
No answer when messaging this guy, also known noticed that his what's all number changed within a week or so in the last couple post he made here, what's up with that?
Anyway I found a guy that does it for $73 usd, the lowest price I found on eBay was $105, done in 15 minutes and got PayPal receipt
revized said:
I need this done, just bought an s9 locally and the fool didn't finsh making payments and so I can not activate it
No answer when messaging this guy, also known noticed that his what's all number changed within a week or so in the last couple post he made here, what's up with that?
Anyway I found a guy that does it for $73 usd, the lowest price I found on eBay was $105, done in 15 minutes and got PayPal receipt
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Click to collapse
Hi,
I have a OnePlus 7pro, with the same issue of Blocked IMEI on T-Mobile, what can I do,
Please help
Imeigurus did it for me on multiple devices.
They are expensive though!
gentlemen, this conversation is bordering dangerously close to stuff that could easily result in disciplinary action. This isnt a "shots fired", its just a heads up