I just recently received a replacement G1 from T-mobile. I opened it up and woo-hoo! It came with rc29 on it. Two hours later, I dropped it on the floor and cracked the screen It can now only receive phone calls. I won't go into how unbelievably pissed off I am!
I will, however, sell the phone to someone who knows how to and/or has the resources available to fix the screen. The phone is brand new. Just needs a replacement screen. If anyone would be interested in buying my G1, or alternatively knows where I can get a replacement screen, then please let me know.
Call up Tmo and tell them is this someones idea of a sick joke? Tell them it came broken and see if they will replace it?
I think ebay might have g1 parts. Also there is a professional service manual for the G1 that tells you how to take apart a G1 the correct way.
EDIT:
http://forum.xda-developers.com/showthread.php?t=468673 Click on the first link in the OP. Open the PDF file and goto page 18. From there it will tell you how to take apart your G1.
I did a quick search for the LCD product number 60h00152-00M and only one website came up for a screen but cost $230. Ebay had something but was from Hong Kong for $75. Its all up to you really. Good luck anyways.
Sistum Id said:
Call up Tmo and tell them is this someones idea of a sick joke? Tell them it came broken and see if they will replace it?
I think ebay might have g1 parts. Also there is a professional service manual for the G1 that tells you how to take apart a G1 the correct way.
Click to expand...
Click to collapse
I called T-mobile. They told me that I signed for the phone, saying that it was in receivable condition.
I have looked all over the web. Nobody has replacement screens...yet. The only thing that I could find was HTC. They will repair the phone for the LOW LOW cost of only $238.00. What a steal. I guess I will just have to wait until HTC releases repair parts for the phone.
should've added the insurance, waited a couple days, then made a claim. now they know its already broke.
How Much???
How much are you willing to sell your phone for, or is there anything you would be willing to trade for it?
scottbob said:
How much are you willing to sell your phone for, or is there anything you would be willing to trade for it?
Click to expand...
Click to collapse
I would consider a trade. What did you have in mind?
I also have a cracked screen G1. I'm in Spain and need to buy a new screen or a faulty G1 with working screen to repair it by myself.
Broken G1
spacemonkey333 said:
I would consider a trade. What did you have in mind?
Click to expand...
Click to collapse
Are you in need of another phone at the moment? if you would like you can email me directly if you would prefer to continue this not in a forum. [email protected]
spacemonkey333 said:
I called T-mobile. They told me that I signed for the phone, saying that it was in receivable condition.
Click to expand...
Click to collapse
Call and ask for a supervisor. NOBODY opens the boxes and plastic bags while the UPS guy stands there. If he's like my UPS guy, by the time I've managed to read who it's from, the truck has vanished.
-Mc
Sistum Id said:
Call up Tmo and tell them is this someones idea of a sick joke? Tell them it came broken and see if they will replace it?
I think ebay might have g1 parts. Also there is a professional service manual for the G1 that tells you how to take apart a G1 the correct way.
EDIT:
http://forum.xda-developers.com/showthread.php?t=468673 Click on the first link in the OP. Open the PDF file and goto page 18. From there it will tell you how to take apart your G1.
I did a quick search for the LCD product number 60h00152-00M and only one website came up for a screen but cost $230. Ebay had something but was from Hong Kong for $75. Its all up to you really. Good luck anyways.
Click to expand...
Click to collapse
Thanks a lot for the info. The store you are mentioning is only shipping to Canada and USA. I live in Sweden however and would like to know what store on Ebay you are referring to.
I searched both pn and sku on ebay and it turns out nothing.
My glass is cracked and the screen works most of the time. Only difference is that I often have to place the thumb flat instead of just simply pointing with my fingertip on it otherwise it won't register.
razor1394 said:
Thanks a lot for the info. The store you are mentioning is only shipping to Canada and USA. I live in Sweden however and would like to know what store on Ebay you are referring to.
I searched both pn and sku on ebay and it turns out nothing.
My glass is cracked and the screen works most of the time. Only difference is that I often have to place the thumb flat instead of just simply pointing with my fingertip on it otherwise it won't register.
Click to expand...
Click to collapse
Sounds like you may just need this part:
http://www.iphonerepairparts.com/proddetail.php?prod=G1FaceplateBlk&review=add
Yes it looks like exactly what I need. However It's still the same store that only ships to US and Canada only. It seems that the store is using three different url:s
https://www.cellulardr.com/
www.cellphone-repair-shop.com
www.iphonerepairparts.com/
I will try and check if they can make an exception and ship to Sweden.
razor1394 said:
Yes it looks like exactly what I need. However It's still the same store that only ships to US and Canada only. It seems that the store is using three different url:s
https://www.cellulardr.com/
www.cellphone-repair-shop.com
www.iphonerepairparts.com/
I will try and check if they can make an exception and ship to Sweden.
Click to expand...
Click to collapse
Do you have anyone here that can ship it to you? I know that would be a major pain, but might be your best option. Also, I would consider contacting them and asking for an exception. They probably don't ship overseas because of all the phony deals out there.
No I don't think so. I have some relatives there but I don't have any contact with them. I mailed cellulardr yesterday but I have still not gotten an answer.
What I have done now is to remove all the glass from the digitizer. I got to know the device a little more. The digitizer is made out of soft plastic and is loose on top of the lcd. The glass is attached strongly to the digitizer. After removing all the glass with a sharp knife I have noticed that the double adhesive is very hard to remove and it gets dirty quickly. I have tried softly with some chemicals but it doesn't help so much and I'm not sure if it can destroy the digitizer. The LCD is totally fine. The digitizer should work as well but as the surface is full of "crap" It's hard to register anything. It registers better on the back of the digitizer where the surface is clear. I have been looking around for plexi and normal glass. I can't find the correct thickness but It's probably because I've been looking in non glass professional stores. I'm going to check at a glass expertise. All I need is some kind of double adhesive and a correct fit of glass/plexiglass. I think plexi would be best. It's strong but it scratches however it can be prevented with a screen protector. When I started the operation I removed the display protector and I noticed that the glass where it was most hardly hit was almost pulverized. I don't think I will be putting on normal glass again.
The glass is 1mm thick on everything except the edges. On the edges It's much thinner as it needs to stay inside the device and not fall out.
edit:
I placed an order for the armor case and crystal slip case as well on Boxwave. I don't know which I'll like the most.
McHale said:
Call and ask for a supervisor. NOBODY opens the boxes and plastic bags while the UPS guy stands there. If he's like my UPS guy, by the time I've managed to read who it's from, the truck has vanished.
-Mc
Click to expand...
Click to collapse
They won't even let you, when I had a phone shipped to me I asked the FedEx guy if I could open it and inspect it first, he told me no. When you sign off, you only agree that the package is in acceptable condition, and it's assumed the phone didn't break inside a perfect package.
Ebay now has the lcd screens for 80 bucks here:
http://cgi.ebay.com/HTC-Android-G1-...temQQimsxZ20090117?IMSfp=TL090117114010r29871
Its not the LCD but the digitizer that I need. Ans shipped to the UK.
If anyone is wondering what would happen if a car drove over your G1 I can tell you
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I should point out that it still works in every way, even the touch screen.
Mr_dev said:
Its not the LCD but the digitizer that I need. Ans shipped to the UK.
If anyone is wondering what would happen if a car drove over your G1 I can tell you
Click to expand...
Click to collapse
Here is a link to the digitizer. It is $170.00. They really stick it to the G1 users!!!
http://www.cellphone-repair-shop.com/G1FaceplateDigitizerBlk.htm
Cheers. But as the poster above pointed out that site only ships to the continental USA. You can get digitizers for iphones much cheaper so hopefully its just a matter of time before demand is such that the prices for a g1 digitizer become more reasonable.
Mr_dev said:
Cheers. But as the poster above pointed out that site only ships to the continental USA. You can get digitizers for iphones much cheaper so hopefully its just a matter of time before demand is such that the prices for a g1 digitizer become more reasonable.
Click to expand...
Click to collapse
Exactly. However I saw a question in the faq where the store said it could ship to Japan. Still no mail from them. There is also a request of shipping a replacement part to Greece which was denied. I have mailed HTC (again) and asked if they can repair it. Last time they forwarded me to Anovo but they don't seem to be able to repair it.
By the time I have replaced my digitizer the G2 is out.
Related
I have been using my T-Mobile TP2 without protection on it for a while and have dropped it a few times. The screen is still perfect and the lower half (keyboard) has relatively no damage other than a few spots of chipped paint.
But the upper half, around the edges, has took quite a bit of damage. Mostly chipped pieces and dents, partially because of me dropping it and also because the bodyguard I was using previously damaged it! It was one of those crappy snap-on ones. Will never get one again, just bought ghost armor.
Anyway my question is what is the best way to repair the chipped pieces and dents or is that piece sold somewhere so I could replace it? I have no experience replacing things on the phone but I'm sure if there's a tutorial anywhere it wouldn't be too hard for me. Besides I"m not trying to disassemble the entire thing just the upper portion without the screen.
Any help appreciated.
Showtime7 said:
I have been using my T-Mobile TP2 without protection on it for a while and have dropped it a few times. The screen is still perfect and the lower half (keyboard) has relatively no damage other than a few spots of chipped paint.
Deleted stuff...
Any help appreciated.
Click to expand...
Click to collapse
Best option...Ebay>buy broken (software wise) TP2>use if for spare parts
hmmm the only cheap one I could find listed was also worn...
was hoping to profit because i will probably be selling my TP2 soon.
go to ebay and search touch pro 2 houseing case there about 80 bucks they come in balck and red and black and blue the are a little hard to swich over to but i did it and it worked out fine just takes about an hour tools and dremal if and only if ure useing the tp2 t7373
I am trying to locate a replacement front HW button (back key is either cracked or scratched and light shows through) - so, during the lcd repair process, is this button easily replaceable without getting too involved with any other components? Any suggestions or advice on what to do/where to locate this piece of plastic would be met with extreme gratitude!
Get a new housing from eBay.
Just be careful to get one that fits your version.
My phone was stolen at work on Friday, so I managed to scramble and find one at a good price on eBay and it arrived this morning.
While I did ask to see photos, and I expected some scuffs, the photos didn't do the device justice at all, as it's much worse than I expected. In all the time I've owned my devices, I've never dropped my phone once, not once! this thing's a disaster.
So I'll need to get a replacement housing. I've been looking at eBay but couldn't see anything except these ridiculous colored housings for teens and 20-somethings. Where do real adults get the housings from?
This is an excellent outer shell protector, gives better heft holding (IMHO), rubberized black, very lightweight. Just snaps on and off.
Auction ended, but locate seller store. My Tilt2 fit perfectly in the Touch Pro Verizon except camera button needed cutting shell (trivial task).
http://cgi.ebay.com/HTC-TOUCH-PRO-2...D-COVER-CASE-/130412358305?pt=PDA_Accessories
PDADoc said:
My phone was stolen at work on Friday, so I managed to scramble and find one at a good price on eBay and it arrived this morning.
While I did ask to see photos, and I expected some scuffs, the photos didn't do the device justice at all, as it's much worse than I expected. In all the time I've owned my devices, I've never dropped my phone once, not once! this thing's a disaster.
Click to expand...
Click to collapse
You could take it up with eBay for SNAD, probably get a refund depending on the exact wording of the add, but if it was really SNAD should do it.
So I'll need to get a replacement housing. I've been looking at eBay but couldn't see anything except these ridiculous colored housings for teens and 20-somethings. Where do real adults get the housings from?
Click to expand...
Click to collapse
Eh? On ebay? You have everything from the original HTC version to various carrier variations, search more/wider. They're 40-80$ though.
kosmarnik said:
You could take it up with eBay for SNAD, probably get a refund depending on the exact wording of the add, but if it was really SNAD should do it.
Eh? On ebay? You have everything from the original HTC version to various carrier variations, search more/wider. They're 40-80$ though.
Click to expand...
Click to collapse
I've been checking but I haven't found anything but these colored replicas and I don't want that. I'm willing to pay more for the original housing if I could find it.
As for the eBay complaint issue, I did think about it, but eBay is such a PITA about any disputes; they always act as though they don't want to get involved at all. In the end, I'll eat this one caveat emptor, at least this time.
PDADoc said:
I've been checking but I haven't found anything but these colored replicas and I don't want that. I'm willing to pay more for the original housing if I could find it.
Click to expand...
Click to collapse
Sorry man, but lern2internet. It's the first 4 hits on ebay. Just enter "htc touch pro 2 housing" and check 'worldwide'.
As for the eBay complaint issue, I did think about it, but eBay is such a PITA about any disputes; they always act as though they don't want to get involved at all. In the end, I'll eat this one caveat emptor, at least this time.
Click to expand...
Click to collapse
eBay dispute process is tedious an long winded, but will lean towards the buyer in almost all cases. You just have to be patient.
PDADoc said:
As for the eBay complaint issue, I did think about it, but eBay is such a PITA about any disputes; they always act as though they don't want to get involved at all. In the end, I'll eat this one caveat emptor, at least this time.
Click to expand...
Click to collapse
Always pay with your credit card through PayPal. Ebay and PayPal suck at disputes; your credit card company is your fall-back and your best protection as well.
You can get OEM housings for $50-60:
http://www.parts4repair.com/products/Housing-for-HTC-T7373.html
Looks like it's kinda tricky to replace the housing (if you're going OEM)....
http://pocketnow.com/hardware-1/htc-touch-pro2-disassembly-assembly-training-videos
PDADoc said:
I've been checking but I haven't found anything but these colored replicas and I don't want that. I'm willing to pay more for the original housing if I could find it.
As for the eBay complaint issue, I did think about it, but eBay is such a PITA about any disputes; they always act as though they don't want to get involved at all. In the end, I'll eat this one caveat emptor, at least this time.
Click to expand...
Click to collapse
On ebay? i suggest amazon.
rete said:
Always pay with your credit card through PayPal. Ebay and PayPal suck at disputes; your credit card company is your fall-back and your best protection as well.
You can get OEM housings for $50-60:
http://www.parts4repair.com/products/Housing-for-HTC-T7373.html
Looks like it's kinda tricky to replace the housing (if you're going OEM)....
http://pocketnow.com/hardware-1/htc-touch-pro2-disassembly-assembly-training-videos
Click to expand...
Click to collapse
Great, thanks for the tip! I'll have to look into this closer, as I think if I go with the Touch Pro 2 OEM housing, there'll be a hole for the front-facing camera.
Maybe I'll just deal with it for now and keep my eyes open for an AT&T Tilt 2 housing somewhere. If it wasn't so beat up, I'd try a warranty exchange through AT&T; I was able to do it when I purchased a used BlackBerry Bold 9700 with no problem.
Can use HTC TP2 housing on T-Mobile TP2?
PDADoc said:
Great, thanks for the tip! I'll have to look into this closer, as I think if I go with the Touch Pro 2 OEM housing, there'll be a hole for the front-facing camera.
Maybe I'll just deal with it for now and keep my eyes open for an AT&T Tilt 2 housing somewhere. If it wasn't so beat up, I'd try a warranty exchange through AT&T; I was able to do it when I purchased a used BlackBerry Bold 9700 with no problem.
Click to expand...
Click to collapse
Hi there!
I've a T-Mobile Touch Pro 2 that is quite beat up too & I want to replace the whole housing.
Problem is where I'm living right now, the T-Mobile housing costs double of the standard Touch Pro 2 housing.
Is it possible to fit the motherboard, flex cable & LCD panel of the T-Mobile onto a HTC Touch Pro 2 casing with the power button?
I would need the touch screen & call/navigation buttons as well.
Please advise me if you know anything about this.
Thanks!
Konker
I'm afraid I don't know myself, but if you keep searching, I'm sure there is someone who's done it and knows for sure.
Take a look at this thread: http://forum.xda-developers.com/showthread.php?p=8580850#post8580850
Of course, I have no insurance. I have half my devices insured, but since I dropped my iPhone 4 on concrete so many times and went on two years with no claims, I decided to take a risk this time. Bad decision.
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Oh Samsung. Haven't you bonded the display panel to the glass? I'd rather have to replace the glass (simple affair sometimes) than the display itself (I'm expecting around $250, when it's available).
You can see the damage under the glass, on the top right corner (where I think the phone fell first). The glass is intact. Phone doens't have A SINGLE SCRATCH. Nothing, nada. The case is just barely scratched, and although it's precisely where the elago has an opening, the metal band behind it is mint.
However after a brief greening tint when I could see it's still responding to touch, I went to settings blindly, etc. It answers call, lock and unlock fine. Just the display under the glass is chattered, you can clearly see if you look at the right spot/angle (about 1/2 in long).
It fell from, what 3ft?. It's my laundry room. I was coming from the garage with groceries, dropped the phone over the counter, I turn around and it fell. Using the thin elago case (the same type used on my iPhone4).
Oh man. Waiting on a display to show on ebay and I'll do the replacement myself. Nothing for the i717 yet. Suggestions welcome (other than use an otterbox case (are you f*ing kidding me?) or buy insurance next time (I know that and I take full responsibility for it), re: repair shop, dealers, etc.
I mean are there any other options? Should I take to the AT&T store/Samsung and claim it should have survived such a fall? Looks like a lot of Samsung devices are prone to break behind the gorilla glass, so maybe they know about it and they don't care.
Correct me if im wrong but you do have 30 days to add insurance. Now morally may not be right but i think its still possible to call up and add it since phone just came out.
Sent from my SAMSUNG-SGH-I717 using XDA App
I know, thanks, but I can't do that. It's tempting, but it's not for me. I have to own up to my stupidity . I hope I can warn those who came from other phones...internally, it's fragile.
tx for the headsup Rip! sorry as well. makes me think harder on Ensquared insurance.
I got the Best Buy insurance on my Note, now I'm glad I did. I broke my Galaxy Nexus screen last week and I have no insurance on it, so I feel your pain!
same thing happened with my samsung captivate a couple of years ago but it died instantly ... no insurance.. i called ATT and begged for help..they did $125. for a new cappy at the time... i just told them i dropped it ..can you help...
You might have some luck getting it repaired at a local AT&T Device Support Center...couldn't hurt to give them a call.
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=UH8WAkSshwW
Ensquared was offering the $58 for 1 year with a 30 day waiting period for claims. I got it. I never waste money on insurance, but they cover theft and loss. I would do that if I were you and just wait it out. They're insurance. That's what we pay them for. I wouldn't say immoral, Just business that they offer.
randaddy said:
You might have some luck getting it repaired at a local AT&T Device Support Center...couldn't hurt to give them a call.
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=UH8WAkSshwW
Click to expand...
Click to collapse
Thanks sent. I called them, got the local office, he said what they do is to replace one phone for another under warranty. In my case, he called "pressure crack on the display", is not covered.
sashusmom said:
Ensquared was offering the $58 for 1 year with a 30 day waiting period for claims. I got it. I never waste money on insurance, but they cover theft and loss. I would do that if I were you and just wait it out. They're insurance. That's what we pay them for. I wouldn't say immoral, Just business that they offer.
Click to expand...
Click to collapse
How much is the deductible?
sashusmom said:
Ensquared was offering the $58 for 1 year with a 30 day waiting period for claims. I got it. I never waste money on insurance, but they cover theft and loss. I would do that if I were you and just wait it out. They're insurance. That's what we pay them for. I wouldn't say immoral, Just business that they offer.
Click to expand...
Click to collapse
I've just got the att insurance, which claims a 24hr replacement for loss. Not sure how they deal with fixable damages though. I'd better look into it
sashusmom said:
Ensquared was offering the $58 for 1 year with a 30 day waiting period for claims. I got it. I never waste money on insurance, but they cover theft and loss. I would do that if I were you and just wait it out. They're insurance. That's what we pay them for. I wouldn't say immoral, Just business that they offer.
Click to expand...
Click to collapse
I have had them in the past, never used though.
However, I know they can ask for your wireless bill. If you don't use your phone, THAT phone, for 30 days, it will show. Then they might decline coverage, and you're going to have a lot of free time to fight it. Totally possible, but not for me.
Plus, it's 58 plus deductible, I think it's $75? So I'd be looking at $125+30 days (plus uncertainty), versus $250 for the replacement and the satisfaction of doing the right thing yourself?
The only bad thing on my plan is that the display is not available anywhere I looked. It'll take a month to get my hands in one, I fear (esp. if shipped from Korea).
The same thing happened to my friends Razr Maxx...glass is fine but screen underneath broke...i hate getting insurance but it looks like i might have to sign up for ensquared.
If you are a long-time customer they may still help. I've never had insurance. Had a phone about 7 years ago that just suddenly stopped working in the middle of a call. Called them up to see what they could do, they replaced it for $50. Exactly a year later in almost the same place my wife's phone stopped working (dropped in water very briefly, didn't trigger the water exposure strip). Called them up again, replaced her phone for $50. I think they forced me to re-up for 2 years each time. I vaguely remember thinking the 2nd time that it wasn't really a 2-year extension since we already had an additional year because of my phone replacement.
Can't hurt to call and ask. I've had the same account since 1994 so I'm sure that helped.
---------- Post added at 04:48 PM ---------- Previous post was at 04:43 PM ----------
RipplingHurst said:
However, I know they can ask for your wireless bill. If you don't use your phone, THAT phone, for 30 days, it will show. Then they might decline coverage...
Click to expand...
Click to collapse
So you move your sim to an old phone and use that for a month. I've already tried my new sim in my old phone since my old phones ARE my insurance plan (to get me through until I can get a subsidized phone again) and it works fine. So they could never prove you didn't use your damaged phone by looking at your bill.
I don't think so, just two years in my case, and currently I have my tablets insured by squaretrade (via ebay). But thanks, it pays to be a loyal customer sometimes.
There's doing the right thing, and then there's doing the right thing cause it's the right thing to do.
Big business does not always do the right thing. And we, the consumer, suffer the consequences and price hikes.
Since you can still do the ATT insurance, go for that. They made 4 billion in profits this year. Just one way for the consumer to fight back. Just my opinion. Good luck in your quest for a fix.
diomed said:
I got the Best Buy insurance on my Note, now I'm glad I did. I broke my Galaxy Nexus screen last week and I have no insurance on it, so I feel your pain!
Click to expand...
Click to collapse
I did the same! I'll never buy another phone directly from AT&T again!
Sorry to see that. I was just thinking this morning I should cancel my Black Tie protection and get my $170 back. Now I'm thinking I won't be doing that.
u921333 said:
Correct me if im wrong but you do have 30 days to add insurance. Now morally may not be right but i think its still possible to call up and add it since phone just came out.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
You are correct but they inspect the device prior to adding...at least that's what they've done to me.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Check with your home/renters insurance agent you may be covered under that policy and realize it.
Check with the credit card you used to purchase it, they may have it under that.
The back of my tablet looks like sh*t now. It looks like it's just a sticker. Asked Asus if I could just a replacement mailed to me. Haven't heard back yet.
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Mine is an aluminium sticker inset into a carved out portion of the aluminum back piece.
flyingwolf said:
Mine is an aluminium sticker inset into a carved out portion of the aluminum back piece.
Click to expand...
Click to collapse
Good description of it.
Hope they can just send me a sticker replacement. Shouldn't be too much to ask.
wifesabitch said:
Good description of it.
Hope they can just send me a sticker replacement. Shouldn't be too much to ask.
Click to expand...
Click to collapse
Hopefully so. I lost a rubber foot on my keyboard dock (must've scraped off when pulling out of my backpack). I submitted an electronic inquiry thru the support site about getting a replacement (or two, or three). They wanted me to fill out an RMA form to move forward. There's no way I'm sending my keyboard dock in for a rubber foot. Stay tuned.
Well...looks like I'm sh*t out of luck.
Just got off the phone with Asus and they said I had to RMA it. He said they "can't" ship parts out to customers. Which is really ridiculous because nothing is stopping them from doing so. They just choose not to.
I even told the guy, it's CHEAPER for them just to throw a replacement sticker in an envelop but they won't do it. F*ckers.
Think I should just pick the rest of the logo off because it doesn't look good the way it is now. :/
wifesabitch said:
Well...looks like I'm sh*t out of luck.
Just got off the phone with Asus and they said I had to RMA it. He said they "can't" ship parts out to customers. Which is really ridiculous because nothing is stopping them from doing so. They just choose not to.
I even told the guy, it's CHEAPER for them just to throw a replacement sticker in an envelop but they won't do it. F*ckers.
Think I should just pick the rest of the logo off because it doesn't look good the way it is now. :/
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That is stupid. I would take a picture and attach it to an email. Maybe you can get lucky?
But I would go online and look for a Transformer logo sticker. That or just an Android sticker. Maybe if you peel it off and clean it with rubbing alcohol to remove all the adhesive it won't look so bad. Just some ideas..
I would use a razor to remove the rext (to pick up the edge and peel it), use a mild cleaner to clean the good off, then fill int in with a nice dark paint and wife off the excess, would look nice with a pearl smoke I think.
wifesabitch said:
Well...looks like I'm sh*t out of luck.
Just got off the phone with Asus and they said I had to RMA it. He said they "can't" ship parts out to customers. Which is really ridiculous because nothing is stopping them from doing so. They just choose not to.
I even told the guy, it's CHEAPER for them just to throw a replacement sticker in an envelop but they won't do it. F*ckers.
Think I should just pick the rest of the logo off because it doesn't look good the way it is now. :/
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Well, you could just put one of these stickers on, then send the pic to ASUS
http://www.amazon.com/Apple-Vinyl-Decal-Sticker-White/dp/B004MGTIS8
But seriously, I'm sure their legal beagles have the logo under tight control...They don't want those stickers showing up on "knock-off" items. Just think of how pissed they'd be if they found one on an IPad
Bob
It is messed up that they would not just send out another sticker. Several others have posted some good ideas. Make your own logo and stick it on your prime.
Though I do like the the Apple Logo Idea.
Sent from my Transformer Prime TF201 using Tapatalk 2
jaycustom said:
That is stupid. I would take a picture and attach it to an email. Maybe you can get lucky?
But I would go online and look for a Transformer logo sticker. That or just an Android sticker. Maybe if you peel it off and clean it with rubbing alcohol to remove all the adhesive it won't look so bad. Just some ideas..
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I did that the first time, but I tried again. Just fired off another e-mail hoping someone else reads it and helps out.
flyingwolf said:
I would use a razor to remove the rext (to pick up the edge and peel it), use a mild cleaner to clean the good off, then fill int in with a nice dark paint and wife off the excess, would look nice with a pearl smoke I think.
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Good idea, will probably resort to that.
robertg9 said:
But seriously, I'm sure their legal beagles have the logo under tight control...They don't want those stickers showing up on "knock-off" items. Just think of how pissed they'd be if they found one on an IPad
Bob
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Sure, but it's one person, one logo. Hell, just send me the "A" and the "S" part.
I apologize, my spelling was atrocious.
wow they wouldn't send out replacements in your region? that sucks dude.
Their service in Australia seems to be better, I have had asus send out replacement bits (rare monitor screws, notebook parts, mobo i/o shields, etc) for various products freely for products within warranty a number of times. Anything like that which would have a near $0 value they should be willing to ship it out.
Mine did as well. Not sure I am willing to go through the rma process.
Too bad these can't be sourced on any parts sites. I would happily pay for a replacement rather than replace the tablet.
Stav
I'm an officially finished with this issue and dealing with customer support. And I'm also, finished with Asus.
I decided to fire off another e-mail hoping to get someone else respond and help me out. The reply was a standard, "you can RMA it", "here's the link..." and "you can check out the estore" which doesn't even offer this. No where did he respond to my question.
So I tried the live chat, that still doesn't work, haha
Next I tried just calling, the first customer service agent spoke very poor English and I couldn't get anywhere with so I asked to speak with a supervisor/manager.
This guy I could understand better and he had an understanding what the problem was. We are getting somewhere now. Too bad he didn't help. I was told I could send it in for an RMA and they would GIVE ME AN ESTIMATE, haha. It was "cosmetic" and it shouldn't fall off so it's not covered under the warranty. Seriously.
I told him that if he was serious, they lose a loyal customer as I have Asus two motherboards, two monitors, a router, even a bluetooth adapter to go with my Prime and keyboard and I will never buy anything from them again. He said they'd look into the policy. haha
Losing a customer over a $0.02 sticker and postage. Geniuses over there.
Decided to give it ONE more shot and use their "escalation mail box" and here is their response:
I have taken a look into your case and I apologize for the inconvenience in this case. However please be advised that the call agents were correct in that we do not have the part for that unit. unfortunately we will not be able to address that part unless we replace the whole LCD cover and we will have to charge for the part as it is not defective. I understand your frustration, however please be advised that this is our policy.
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Maybe I'm crazy but the back logo is NOT suppose to come off that easy, hell, I've TRIED to take off the rest because it look like sh*t now and I can't do it. Need to get a razor blade or something.
Can't believe they won't help me. Done with Asus FOREVER.
This is the kind of **** that asus needs to fix
qwertylesh said:
wow they wouldn't send out replacements in your region? that sucks dude.
Their service in Australia seems to be better, I have had asus send out replacement bits (rare monitor screws, notebook parts, mobo i/o shields, etc) for various products freely for products within warranty a number of times. Anything like that which would have a near $0 value they should be willing to ship it out.
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Asus is a strange company. They do things either extraordinarily well or they do things extraordinarily stupid. We know which one this is. Losig a customer, and getting egg on their face in a public forum like this over what the dude said: a $.02 sticker and postage. Pure genius that.
Whats worse is he didn't get this from one CSR, or from one manager. He got it across the board, even through the escalation channel. I understand if the part is not available and does not have a stock number. This is where someone GETS OFF THEIR ASS and makes some calls and FINDS THE DAMN THING from production, and gets it out to the customer. Not where people keep quoting "Policy" and looking into "Policy" WTF?
Nor is Asus alone in this stuff. I worked for IBM for 8 years, and to get a $85 DIMM out to a multi-million dollar customer required staff meetings, going through multiple conference calls, committee, and I kid you not almost 3 MONTHS of arguing who (as in what department of the 6000 departments was going to pay for the stupid thing.
Sigh, it's that kind of thing when companies get to a certain size. Making even a simple thing happen takes an act of God. I feel for the OP. and I agree. Leave Asus and their POLICIES and buy elsewhere
So on my way from the car to the train station this morning, I managed to drop my phone on the ground.. I've dropped it a couple of times before, and nothing had ever happened.. but this time as soon as I dropped it I knew I wasn't getting that lucky this time. Maybe its the freezing temperatures, I don't know.. but my screen now has massive spiderwebbing in two of the corners, and cracks running all over the screen. The last day to do returns for the holidays (which is when I bought it) was January 15. I also didn't get insurance.. am I screwed? :/
I have seen operable cracked screen DNA's go for about $300-400 on eBay. In the long run you could do that and then buy one second hand without a cracked screen for about $450-$500, so in reality a $100 screen replacement
You could also have a shot yourself here. The internals don't look very hard to be honest
You can get some ideas here also
Contact a HTC repair centre first and maybe it works out cheaper?
Good luck
uppon2 said:
I have seen operable cracked screen DNA's go for about $300-400 on eBay. In the long run you could do that and then buy one second hand without a cracked screen for about $450-$500, so in reality a $100 screen replacement
You could also have a shot yourself here. The internals don't look very hard to be honest
You can get some ideas here also
Contact a HTC repair centre first and maybe it works out cheaper?
Good luck
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Thanks for the information! I'm not sure how much I trust myself taking apart my phone, but I may not have another choice. HTC RMA is asking $220, and it would take 7-10 business days (not including shipping).. I may potentially buy the screen shown in your link and try to do it myself. Although it says "Digitizer Touch Screen", it would only be the glass I'd be replacing, correct? The capacitive layer is still working perfectly fine, so I don't want to mess with that..
xShin said:
Thanks for the information! I'm not sure how much I trust myself taking apart my phone, but I may not have another choice. HTC RMA is asking $220, and it would take 7-10 business days (not including shipping).. I may potentially buy the screen shown in your link and try to do it myself. Although it says "Digitizer Touch Screen", it would only be the glass I'd be replacing, correct? The capacitive layer is still working perfectly fine, so I don't want to mess with that..
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It would be the entire assembly you're replacing, it all comes as one unit rather than the glass and digitizer separately. From what I've seen from the pictures of the disassembled DNA, it doesn't LOOK as though it would be terribly difficult.
DevonL said:
It would be the entire assembly you're replacing, it all comes as one unit rather than the glass and digitizer separately. From what I've seen from the pictures of the disassembled DNA, it doesn't LOOK as though it would be terribly difficult.
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My thoughts exactly. Just make sure all of the cables are the correct length on the eBay items. (I have received 2 screens for 2 different models that had short flex cables) and I tried to force one of them and it snapped, the other one the guy said they were all the same so he refunded me. You could check if any other eBay users that have purchased them have left positive feedback too.
It would be awesome if genuine dealers were entitled to sell the screens but they are OEM and only to be installed by a qualified repair centre. LAME HUH!
However, DNA looks pretty basic and you could always post pictures of your progress and get some help from us guys if you get stuck Good luck guy
Hey everyone,
So today I noticed that the black rubber that is under the battery flap of my phone is starting to peel off. It isn't too terrible yet, but I do use the waterproof feature of my phone regularly and I don't want to jeopardize my phone if this peels off. Does anyone know where I can get a replacement cover? I checked eBay and didn't have much luck so I am hoping some of you guys may know of another site that supplies the OEM parts.
Thank you!
mpeclipse03 said:
Hey everyone,
So today I noticed that the black rubber that is under the battery flap of my phone is starting to peel off. It isn't too terrible yet, but I do use the waterproof feature of my phone regularly and I don't want to jeopardize my phone if this peels off. Does anyone know where I can get a replacement cover? I checked eBay and didn't have much luck so I am hoping some of you guys may know of another site that supplies the OEM parts.
Thank you!
Click to expand...
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Yeah a common thing on these phones (USB cover door). I have not found any yet either, AliExpress had some but were pulled or ran out (just checked again they are back now, so AliExpress has them again --
https://www.google.com/search?q=Z3v+usb+cover+&ie=utf-8&oe=utf-8). Better link -- http://www.aliexpress.com/item/for-Sony-Xperia-Z3V-D6708-OEM-SIM-Card-Micro-SD-USB-Charging-Port-Dust-Plug-Waterproof/32430237429.html
I had to take my (wife's phone as well) phone back to VZW and get a replacement phone due to this. If your phone is within the one year warranty go to VZW store and show them they will get you another phone.
I did a test and if you apply a tiny amount of Vaseline on the seal it will work better as well as make a more watertight seal, just lightly coat the rubber seal, good idea to do all doors like that, I have a product called "dielectric grease" that works even better, use sparingly, can get at auto parts store.
So glad this is an easy purchase if I need it. Thanks.
Sent from my D6708 using XDA Premium 4 mobile app
And just like that they're gone, doubt they were genuine OEM anyways
nickmpower said:
And just like that they're gone, doubt they were genuine OEM anyways
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They went fast! I just checked last night and I was going to purchase one this morning, but I guess that isn't happening.
Still cant believe you can't get these from sony. I don't know if I could trust and off brand copy to be waterproof
nickmpower said:
And just like that they're gone, doubt they were genuine OEM anyways
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No way! Crap, need to find a well stocked supplier of them. Description said -- Original - Brand New
But it also said -- Quantity: Large in stock
mpeclipse03 said:
They went fast! I just checked last night and I was going to purchase one this morning, but I guess that isn't happening.
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Sorry, like I said -- they are there, then they are gone.
nickmpower said:
Still cant believe you can't get these from sony. I don't know if I could trust and off brand copy to be waterproof
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Agreed, Sony should let people have access to their supplier. But then again Sony is greedy and wants the revenue from out of warranty repairs.
I think I may have found the part here: http://magboss.eu/articles.php?currency=EUR&cid=1600
mpeclipse03 said:
I think I may have found the part here: http://magboss.eu/articles.php?currency=EUR&cid=1600
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Click to collapse
Let us know how it goes, it does appear to be the right cover and all but really can't tell without any pictures, those prices are odd (never mind found the USD drop down at top of page) and how long until delivered? EU, can you find out supply level?
1linuxfreak said:
Let us know how it goes, it does appear to be the right cover and all but really can't tell without any pictures, those prices are odd and how long until delivered? EU, can you find out supply level and in US currency cost?
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Thankfully, I was raised in an Italian household and in Europe, the comma replaces the decimal point. So if something was say $3.50, in Europe, it would be written $3,50.
I did try to order one and to no surprise, they are out of stock. I did find a set of them on eBay though.
mpeclipse03 said:
Thankfully, I was raised in an Italian household and in Europe, the comma replaces the decimal point. So if something was say $3.50, in Europe, it would be written $3,50.
I did try to order one and to no surprise, they are out of stock. I did find a set of them on eBay though.
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I found the USD currency price at top of page next to the language selector. Says 6.45 - 5.24 USD, there is a difference in USD and EU prices.
Glad you found one on Ebay.
My wife and I visited the VZW store today her usb cover seal tore again and I am still trying to get a good replacement for mine, both refurbished phone VZW sent out were junk, one the camera had a dab of something under glass on the lens and the other one the display was brown in tint or hue, if I don't get a good refurb in the next few tries I am going to just buy a cover and be done with it.
1linuxfreak said:
I found the USD currency price at top of page next to the language selector. Says 6.45 - 5.24 USD, there is a difference in USD and EU prices.
Glad you found one on Ebay.
My wife and I visited the VZW store today her usb cover seal tore again and I am still trying to get a good replacement for mine, both refurbished phone VZW sent out were junk, one the camera had a dab of something under glass on the lens and the other one the display was brown in tint or hue, if I don't get a good refurb in the next few tries I am going to just buy a cover and be done with it.
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When you get your next refurbished device just remove the flap that you need from it. Just be careful when pulling it out and hold the white connector ribbon really good so that your fingers don't slide down it and rip the cover off (from the white piece).
jal3223 said:
When you get your next refurbished device just remove the flap that you need from it. Just be careful when pulling it out and hold the white connector ribbon really good so that your fingers don't slide down it and rip the cover off (from the white piece).
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You know I thought of that, but just to darn honest to do that.
Life sucks sometimes for being that honest, but I sleep well at night.
1linuxfreak said:
You know I thought of that, but just to darn honest to do that.
Life sucks sometimes for being that honest, but I sleep well at night.
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There's nothing dishonest about that at all. They are sending you a replacement phone expecting to get one back without a flap, correct? I bet they would even give you permission if you explain that you aren't happy with the quality of the refurbished devices. The flaps are easily interchangeable without any repercussions.
jal3223 said:
There's nothing dishonest about that at all. They are sending you a replacement phone expecting to get one back without a flap, correct? I bet they would even give you permission if you explain that you aren't happy with the quality of the refurbished devices. The flaps are easily interchangeable without any repercussions.
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I agree with your logic, and I know the door is easily removed and replaced I have removed and replaced it on my phone several times. The phones are tagged with an identifying number and I bet VZW would be able to detect any deceit, would VZW care? Who knows?
1linuxfreak said:
I agree with your logic, and I know the door is easily removed and replaced I have removed and replaced it on my phone several times. The phones are tagged with an identifying number and I bet VZW would be able to detect any deceit, would VZW care? Who knows?
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No worries man. I'm glad there are still honest people out there with a conscience. I would suggest you to ask them though so there is no question about what you are doing. I'm fairly certain that they will allow you to. I would ask technical support rather than a normal CSR though. They seem to have more information. I've asked similar questions about refurbs and they are usually willing to do what it takes to make the customer satisfied (within reasonable limits). No harm in asking right?
jal3223 said:
No worries man. I'm glad there are still honest people out there with a conscience. I would suggest you to ask them though so there is no question about what you are doing. I'm fairly certain that they will allow you to. I would ask technical support rather than a normal CSR though. They seem to have more information. I've asked similar questions about refurbs and they are usually willing to do what it takes to make the customer satisfied (within reasonable limits). No harm in asking right?
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Thanks for the ideas, no sweat off my back yet VZW is the one footing the bill for postage on the refurbished phones.
Got one!
I got a new flap off ebay here: http://www.ebay.com/itm/131518465518?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
I received it in 9 days and carefully compared it side by side with a genuine one on a new phone and it appears the replacement is identical and genuine
nickmpower said:
I got a new flap off ebay here: http://www.ebay.com/itm/131518465518?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
I received it in 9 days and carefully compared it side by side with a genuine one on a new phone and it appears the replacement is identical and genuine
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Click to collapse
Wow, pricey huh?
Yeah the price has gone up from $9 since I purchased, but still totally worth it. I got some wireless chargers and am only going to use those from now on.